Komesse Eiland
DETROIT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Entry personal
Indian Village Manor
Detroit
10.2021 - Current
- Executed daily operations, greeting residents and visitors, managing package deliveries from carriers, and ensuring secure transport to mailroom.
- Created innovative solutions to enhance staff and resident experiences.
- Collaborated with diverse coworkers to resolve resident and property-related issues.
Sales Associate
Magic Ice USA
Detroit
12.2016 - 12.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Handled customer inquiries and resolved issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Collaborated with team members to enhance customer service experience.
- Welcomed customers with a friendly demeanor upon entry. and provided exceptional customer service.
- Addressed customer complaints efficiently to ensure satisfaction and resolution. in a professional manner.
- Managed inventory levels and restocked merchandise as needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restock shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Participated in training new staff on sales techniques and product knowledge.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
Line/Catering Kitchen Prep Cook
Detroit Yacht Club
Detroit
04.2016 - 10.2021
- Prepared and organized ingredients for various catering events.
- Assisted chefs in cooking and plating dishes for member events.
- Coordinated with team members to deliver timely service for catering events.
- Followed recipes and presentation standards for catered meals.
- Assisted executive chef in developing innovative menu items aligned with client preferences.
- Prepared catering orders for special events and functions.
- Plated meals according to presentation standards set by the restaurant's head chef.
- Maintained cleanliness and sanitation of kitchen areas and equipment.
- Trained new staff on kitchen procedures and safety protocols to enhance kitchen efficiency.
- Collaborated with event coordinators to meet specific client dietary needs.
- Operated kitchen machinery such as slicers, grinders, blenders, cutters and mixers.
- Ensured all food served was within acceptable quality parameters prior to leaving the kitchen.
- Stored cooked food at appropriate temperatures prior to serving it to guests.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Completed special orders according to customer dietary needs.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Performed workstation prep prior to shift start.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Education
General Education Diploma
Detroit, MichiganSkills
- Customer service
- Operations coordination
- Stock control
- Health regulations
- Safety training
- Time management
- Attention to detail
- Problem solving
- Communication skills
- Conflict resolution
- Relationship building
References
References available upon request.
Timeline
Entry personal
Indian Village Manor
10.2021 - Current
Sales Associate
Magic Ice USA
12.2016 - 12.2023
Line/Catering Kitchen Prep Cook
Detroit Yacht Club
04.2016 - 10.2021
General Education Diploma