Summary
Overview
Work History
Education
Skills
Timeline
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Komlan Amessikou

Gaithersburg,MD

Summary

Nine years of success in Hospitality Management and seven years in Logistics working at Amazon and Kaiyo as operation Manager. Thrive in a fast-paced, high-stress environment. Excel at motivating personnel to maintain high performance standards. Confidently develop leaders that Increase efficiency and show bias for action. Am a bilingual professional with excellent communication and computer skills.

Overview

15
15
years of professional experience

Work History

Operation Manager

Kaiyo
07.2023 - Current
  • Directing the work of thirty to forty operations associates and supervisors, demonstrating awareness and empathy of their strengths and weaknesses, cultivating a culture of respect and professionalism by example, providing formal and informal feedback and re-training where necessary, train and mentoring team member, manage Key Performance Indicators (KPIs), career development, and performance processes for transportation team, with specific emphasis on identifying, developing, and retaining talent.

Operation Manager

Amazon Logistics
06.2020 - 07.2023
  • Effectively manages 500 + Delivery Associates while dispatching 350,000 packages weekly, collaborates with 11 independent contractors and their employees daily to successfully manage dispatch operation, build and execute productivity plans through forecasting, lead large scope projects with site and regional impact, manage safety, quality, productivity, and customer delivery promise, work to improve processes, and set performance target.

Area Manager

Amazon Logistics
09.2017 - 06.2020
  • Assist in the coordination of Delivery Associate training and ride along for new DAs, daily review of DA performance to assist in performance coaching and positive reinforcement, completion of production duties, training sort associates and verifying compliance, ensure successful area performance through tracking and reporting metrics.

Kitchen Manager

Dean & DeLuca Washington DC
11.2009 - 07.2017
  • Negotiate and evaluate contracts with vendors and contractors, track inventory, manage restock and procure all food and materials needed for kitchen, monitor kitchen finances and improvement plans to reduce food waste, supervise and coordinate activities of food preparation.

Education

Master of Science in Information Technology -

University of Maryland Global College
MD
06.2025

Bachelor of Science in Health System Management -

University Of Baltimore
Baltimore, MD
06.2016

Associate Degree in Hospitality Management -

Montgomery College
Rockville, MD
06.2014

Bachelor in supply chain management -

University of Lome
TOGO
06.2009

Skills

  • Strong problem-solving
  • Analytical skills
  • Finance
  • Inventory Management
  • Critical thinking
  • Communication
  • Leadership
  • Attention to detail

Timeline

Operation Manager

Kaiyo
07.2023 - Current

Operation Manager

Amazon Logistics
06.2020 - 07.2023

Area Manager

Amazon Logistics
09.2017 - 06.2020

Kitchen Manager

Dean & DeLuca Washington DC
11.2009 - 07.2017

Master of Science in Information Technology -

University of Maryland Global College

Bachelor of Science in Health System Management -

University Of Baltimore

Associate Degree in Hospitality Management -

Montgomery College

Bachelor in supply chain management -

University of Lome

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Komlan Amessikou