To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Trainee
Erogen Enterprise Inc
01.2010
Completed 160h externship in medical
billing and consulting service
- Insurance billing, payment posting, claims
and patient records updating
- Setup reviewing of EOB’S and insurance
verification
Field Installation Technician
DIRECTV / AT&T
06.2015 - Current
Prepares for satellite dish system installations by reviewing installation orders; gathering equipment, supplies, and tools; - Coordinates daily schedules with customers
Plans installations by evaluating location; locating access; laying-out equipment and wiring plan
Establishes cable satellite dish system by installing equipment; running and pulling
TV cable; programming and calibrating equipment; adhering to codes, regulations, and standards
Verifies system functioning by testing
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Followed safety procedures to avoid injuries in field.
Operated hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Responded quickly to emergency maintenance requests for timely on-call support.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Established positive customer relationships by providing punctual, cost-effective solutions.
Field Service Technician
MASTEC ADVANCED TECHNOLOGIES
05.2010 - 06.2015
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Followed safety procedures to avoid injuries in field.
Operated hand tools and power equipment according to company safety procedures.
Responded quickly to emergency maintenance requests for timely on-call support.
Reviewed technical documentation to complete equipment maintenance and repair.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Warehouse production team member
John Wieland Homes, Neighborhoods
06.2005 - 02.2009
Equipment and connections, identifying and
correcting problems
Maintains records by
documenting installation, service, and
repairs
Maintains and improves service by
listening to customer's description of
problems; diagnosing, troubleshooting, and
repairing problems; replacing and
upgrading components; referring to
schematics, manuals, and manufacturers'
instructions
Maintains customer rapport by resolving
concerns and answering questions
Maintains safe work environment by
following safe practices
Enhances organization reputation by
accepting ownership for accomplishing
new and different requests; exploring
opportunities to add value to job
accomplishments
Knowledge of residential construction
and remodeling trades, practices,
procedures, techniques, tools, and
equipment
Proficient in hanging cabinets, draw box
and doors
Knowledge in receiving, shipping,
stocking
Forklift operator
Maintain production, clean, orderly, and
safe work environment
Education
COMPTIA SECURITY+ SYO-601 - Information Technology
LINKEDIN
10.2023
Certificate of Medical Insurance Billing
and Coding at United Medical and Business
Institute (Certified by the National - MEDICAL INSURANCE BILLING AND CODING
Health Careers Association
Atlanta, GA
07.2010
Certificate of Medical Business -
United Medical and
Business Institute
2010
Higher National Diploma - Technique of Management And Accounting
Technical College Saint Michel of Lomé
LOME TOGO
06.2001
Skills
Network Security
Threat &Vulnerability Management
Software Development Security
Cryptography
Identity & Access Management (IAM)
Disaster Recovery
Physical Security
Cloud security
Security Incident response
Cyber Risk Management
Documentation and Reporting
Safety Monitoring
Customer Relationship Management
Team Collaboration
Network security
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Field Installation Technician
DIRECTV / AT&T
06.2015 - Current
Field Service Technician
MASTEC ADVANCED TECHNOLOGIES
05.2010 - 06.2015
Trainee
Erogen Enterprise Inc
01.2010
Warehouse production team member
John Wieland Homes, Neighborhoods
06.2005 - 02.2009
COMPTIA SECURITY+ SYO-601 - Information Technology
LINKEDIN
Certificate of Medical Insurance Billing
and Coding at United Medical and Business
Institute (Certified by the National - MEDICAL INSURANCE BILLING AND CODING
Health Careers Association
Certificate of Medical Business -
United Medical and
Business Institute
Higher National Diploma - Technique of Management And Accounting
Fleet Title and Registration Coordinator at Enterprise Enterprise CorporationFleet Title and Registration Coordinator at Enterprise Enterprise Corporation