Janei Snow
Milwaukee,WI
Summary
Detail-oriented Loan Processing and Real Estate Analyst professional with hands-on experience reviewing mortgage and real estate loan applications, verifying documentation, and supporting underwriting and investment teams. Strong background in loan processing, application review, and compliance. Experienced working in fast-pasted financial services environments with a focus on accuracy risk mitigation, and regulatory adherence.
Overview
13
13
years of professional experience
Work History
Real Estate Analyst
Northwestern Mutual
11.2021 - Current
- Review and analyze real estate loan applications.
- Collaborated with team members to streamline review processes and ensure consistency.
- Conducted thorough reviews of submissions to maintain compliance with industry regulations.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Sustained high levels of productivity under tight deadlines by efficiently using available resources.
- Enhanced customer satisfaction with prompt and accurate responses to inquiries.
- Maintain organized records and reporting related to real estate applications and loan activity.
Loan Processor
Landmark Credit Union
06.2017 - 11.2021
- Processed consumer and montage loan applications from submission through approval.
- Reviewed and verified financial documentation for accuracy and compliance with regulatory standards.
- Coordinated communication between clients, underwriters, and closing agents to facilitate smooth transactions.
- Managed multiple loan files simultaneously while maintaining high attention to detail and organization.
Teller
Northshore Bank
05.2016 - 05.2017
- Receive and count working cash at beginning of shift.
- Identify customers, validate and cash checks.
- Accept cash and checks for deposit and check accuracy of deposit slips.
- Attempt to resolve issues and problems with customer's accounts.
- Ensure compliance with all internal controls and established policies and procedures.
- Answer inquiries regarding checking and savings accounts and other bank related products.
Customer Service Associate
Boston Store
05.2014 - 05.2016
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
Cashier Server
McDonald's
07.2012 - 05.2014
- Assisted customers with food selection, inquiries and order customization requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
Education
High School Diploma -
Rufus King High School
Milwaukee, WisconsinSkills
- Effective written communication
- Adaptable learner
- Proficient in client communication
- Cross-functional teamwork
- Proficient in managing multiple tasks
- Effective time management
- Proficient in computer applications
- Performance appraisal review
Timeline
Real Estate Analyst
Northwestern Mutual
11.2021 - Current
Loan Processor
Landmark Credit Union
06.2017 - 11.2021
Teller
Northshore Bank
05.2016 - 05.2017
Customer Service Associate
Boston Store
05.2014 - 05.2016
Cashier Server
McDonald's
07.2012 - 05.2014
High School Diploma -
Rufus King High School