TRANSIT AGENT
Bollore Transport & Logistics
DOUALA
02.2018 - 06.2021
- Responded to client inquiries and resolved issues promptly.
- Communicated with clients to determine property needs and budget constraints.
- Developed customer relationships and ensured satisfaction with services.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.