Kong Lee
Atwater,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Production Test Technician 3
Lam Research
Livermore, CA
04.2020 - 07.2023
- Debugged system failures during testing phase that would include sub assembly level troubleshooting using schematics and reworking or replacing components as needed.
- Worked with the Test Engineering group to identify issues relating to any scripting discrepancies and other User Interface (UI)/ Configuration issues that inhibit normal testing.
- Providing Feedback to the Test Engineering group with suggested improvements to newly release modules being tested.
- Provided test and debug training to new hires to bring them up to speed and provide team support for higher level troubleshooting.
- Reviewed engineering change requests related to product designs or manufacturing processes.
Field Service Engineer
Nautilus Hyosung
San Jose, CA
01.2019 - 04.2020
- Perform routine maintenance, troubleshooting, and repairs on ATMs to ensure optimal functionality and minimize downtime.
- Respond promptly to service calls, diagnosing problems and implementing solutions to restore ATM functionality.
- Collaborate with the technical support team to resolve complex technical issues and escalate problems when necessary.
- Install and configure new ATM machines, ensuring compliance with security protocols and industry standards.
- Maintain accurate records of service calls, repairs, and preventative maintenance activities.
- Provide training to bank staff and clients on ATM operations and basics troubleshooting procedures.
- Adhere to safety guidelines and protocols whole working on-site to ensure a secure and efficient work environment.
Data Entry/ Inventory Control
Asteelflash
Fremont, CA
01.2014 - 08.2014
- Conducted regular cycle counts and reconciled discrepancies to maintain accurate inventory records.
- Reviewed existing information for accuracy and made necessary corrections.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Maintained confidentiality of sensitive information entered into the system.
- Assisted colleagues with resolving any issues related to data entry operations.
- Maintaining shipping/ receiving orders on time-based schedules with team-members resulting in successful outcomes.
Education
Bachelor of Science - Electronic Engineering Technology
DeVry University
06-2017
Skills
- Electro-Mechanic Troubleshooting
- Electronic Measurement Tools
- General Electrical Testing Equipment
- Root Cause Analysis
- Customer Service
- Schematic Reading
- Testing and Troubleshooting
- Assembly/Re-work
- Manufacture 5S
- Safety Procedures (Loto)
- MS Office Products
- Cross-Team Collaboration
Timeline
Production Test Technician 3
Lam Research
04.2020 - 07.2023
Field Service Engineer
Nautilus Hyosung
01.2019 - 04.2020
Data Entry/ Inventory Control
Asteelflash
01.2014 - 08.2014
Bachelor of Science - Electronic Engineering Technology
DeVry University
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