Kong Meng Vang
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Security Guard
Community School Of Excellence
08.2022 - Current
- Welcomed customers and kept the work space clean and tidy - Delivered food and kept the kitchen clean
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Insurance Agent
Freedom Equity Group
11.2017 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
GardaWorld
Best Crowd Management Services
08.2021 - 03.2023
- Provided safety to the environment - Greet customers - Take people metal detectors - Monitor the crowd, -
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Sales Associate, Cashier
ChaYes Tea, Thai Basil Restaurant
09.2018 - 02.2019
- Provided a warm and welcoming customer experience - Focused on restocking and keeping store products up to date
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Pizza maker
Papa Murphy's
06.2016 - 10.2016
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
Education
Central High School
Lexington, St Paul, MN2018
Skills
- Critical Thinking
- Quality Control
- Customer Consulting
- Active Listening
- Business Development Understanding
- Customer Relations
- Staff Training
- Customer Service
Timeline
Security Guard
Community School Of Excellence
08.2022 - Current
GardaWorld
Best Crowd Management Services
08.2021 - 03.2023
Sales Associate, Cashier
ChaYes Tea, Thai Basil Restaurant
09.2018 - 02.2019
Insurance Agent
Freedom Equity Group
11.2017 - Current
Pizza maker
Papa Murphy's
06.2016 - 10.2016
Central High School
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