Konita Fletcher Sowell
DETROIT,Michigan
Summary
Konita is a professional staffing expert with thorough understanding of recruitment processes and talent acquisition. Skilled in team collaboration, adapting to changing needs, and driving results. Known for strong leadership, communication, and problem-solving abilities. Highly reliable, with focus on optimizing workforce performance and meeting organizational goals.
Konita is professionally prepared to drive an impactful hiring initiatives. Proven track record in optimizing staffing processes and enhancing recruitment efficiency. Reliable team collaborator with strong focus on achieving results and adapting to changing needs. Skilled in candidate assessment and strategic workforce planning.
Overview
15
15
years of professional experience
Work History
Hiring and Staffing Manager
Cornerstone Caregiving
03.2023 - 11.2023
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Recruited and hired employees for Caregivers.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
- Optimized job postings for maximum visibility on various job boards, social media platforms, and professional networks.
- Conducted comprehensive candidate interviews to assess skills, qualifications, and cultural fit for each role, leading to higher employee retention rates.
- Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.
Office Administrator
Independent Community Care Services
06.2018 - 07.2022
- Interacted professionally with consumers, both employees and potential employees, inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Processed financial documents, such as payroll.
- Automated office operations by managing client correspondence and data communications.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
- Directed clients and guests to correct departments, rooms and staff members.
- Coordinated staff scheduling to promote smooth office operations.
- Processed employee incident reports and performed tasks to maximize team productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.
Direct Care Worker
Independent Community Care Services
04.2009 - 06.2022
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted with client personal care needs to foster independence and well-being.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported patients to medical, dental and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Ambulated individuals around home, public and medical locations.
- Reported concerns to nurse supervisor to promote optimal care.
- Liaised with supervisor to review cases and improve care.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Cultivated relationships with residents to support happiness and emotional well-being.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Improved resident and staff engagement through group activities.
Education
Some College (No Degree) -
Baker College
Flint, MISome College (No Degree) -
Marygrove College
Detroit, MIGED -
Marygrove College
Detroit, MI07.2011
Patient Care Technician - Medical Assisting
Abcott Institute
Southfield, MI11.2008
No Degree - Health Information Management
Ultimate Medical Academy
Clearwater, FL12-2025
No Degree - Health And Human Services
Ultimate Medical Academy
Clearwater, FL11-2024
Skills
- Client Safety and First Aid
- Care Plan Management
- Client Documentation
- Knowledge of State Regulations
- Client Records Management
- Progress Tracking
- Service Documentation
- Team Collaboration
- Managing Operations and Efficiency
- Documentation and Reporting
- Administration and Reporting
- Scheduling and Coordinating
- Team Leadership
- Employee Development
- Shift Scheduling
- Limited Computer Skills
- CPR Certification
- First Aid Certification
- Collaborative team work
- Customer service
- Staffing processes
- Onboarding processes
- Training and development
- Employee communications
- Recruitment and selection
- Policy and procedure implementation
- Communications management
- Human resources management
- Problem-solving
- Reliability
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Recruitment and selection
- Candidate sourcing
- Policy and procedure implementation
- Communications management
- Human resources management
- Staffing strategy
- Scheduling processes
- Teamwork
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Recruitment and selection
- Candidate sourcing
- Policy and procedure implementation
- Communications management
- Human resources management
- Staffing strategy
- Scheduling processes
- Teamwork
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Recruitment and selection
- Candidate sourcing
- Policy and procedure implementation
- Communications management
- Human resources management
- Staffing strategy
- Scheduling processes
- Teamwork
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
Contact
DETROIT, Michigan 48235
Education and Training
other,Detroit, MI,other,Flint, MI,other,Southfield, MI,other,Detroit, MI
Timeline
Hiring and Staffing Manager
Cornerstone Caregiving
03.2023 - 11.2023
Office Administrator
Independent Community Care Services
06.2018 - 07.2022
Direct Care Worker
Independent Community Care Services
04.2009 - 06.2022
Some College (No Degree) -
Marygrove College
GED -
Marygrove College
Patient Care Technician - Medical Assisting
Abcott Institute
Some College (No Degree) -
Baker College
No Degree - Health Information Management
Ultimate Medical Academy
No Degree - Health And Human Services
Ultimate Medical Academy
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