Konnan Perez Roquel
Pompton Plains,NJ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Volunteer
Organization
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Marketing Intern
Person
06.2022 - Current
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Collaborated with team members to help expand marketing channels.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Contributed to mock-ups, email campaigns, and social media content.
- Wrote copy for social media posts, promotional emails and other marketing collateral.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Work Study Student
Organization
01.2023 - 06.2023
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
Call Center Agent
06.2022 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Real Estate Manager
Family Business
03.2020 - 09.2021
- Maintained current contract files as prescribed by company contract policies and procedures.
- Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Communicated with landlord regarding building and tenant issues.
- Scheduled outside contractors for major maintenance issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
MBA - Finance
William Paterson University of New Jersey
Wayne, NJ06.2027
Skills
- Flexible Schedule
- Event Setup
- Community Engagement
- Clerical Support
- Social Media Management
- Document Management
- Supply Coordination
- Event Planning
- Positive Attitude
- Google Suite
- Team Collaboration
- Computer Skills
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Elementary
Timeline
Work Study Student
Organization
01.2023 - 06.2023
Marketing Intern
Person
06.2022 - Current
Call Center Agent
06.2022 - 09.2022
Real Estate Manager
Family Business
03.2020 - 09.2021
Volunteer
Organization
MBA - Finance
William Paterson University of New Jersey
Similar Profiles
Simranjeet Kaur KaurSimranjeet Kaur Kaur
Housekeeper at OrganizationHousekeeper at Organization
Emily EstradaEmily Estrada
Teacher's Assistant at OrganizationTeacher's Assistant at Organization
Lyndsey GonzalezLyndsey Gonzalez
Barista at OrganizationBarista at Organization
Jasmin GurungJasmin Gurung
Pet Sitter at OrganizationPet Sitter at Organization
Michael CernigliaMichael Cerniglia
Audio Engineer at Sound on Sound StudiosAudio Engineer at Sound on Sound Studios