Antione Newson
Norman,OK
Summary
Solid record of accomplishment in start-up companies sourcing funding, organizing structures, and recruiting top talent. Visionary leader with proven business acumen and strategic decision-making abilities. Bringing many years of industry experience and demonstrated success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Global Security Group International
Oklahoma City , OK
2020.03 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Monitored traffic flow in the exit booth to ensure timely customer service.
- Provided assistance with directions and other information related to local businesses and attractions.
- Maintained accurate records of all transactions processed through the exit booth.
- Assisted with troubleshooting technical issues with payment equipment and software applications.
- Enforced safety protocols for staff working in the exit booth during peak hours of operation.
Co-Founder, Program Coordinator & Coach
HBSML (How Basketball Saved My Life)
Norman , OK
2019.01 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Developed and implemented activity programs for adults with disabilities.
- Assisted in the design of recreational activities to meet the needs of individuals with physical, mental, emotional or social limitations.
- Supervised a team of 10+ staff members in providing quality care for clients during daily activities.
- Organized special events such as field trips, holiday celebrations and other group outings.
- Maintained accurate records on client participation in activities.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
Program Supervisor/Restraint Instructor/Mental Health Technician
Red River Youth Academy
Norman , OK
2013.02 - 2020.01
- Conducted security patrols to ensure safety of personnel and property.
- Verified visitor identification, provided access authorization and tracked visitors' movements within the facility.
- Investigated incidents of theft or vandalism on premises.
- Assisted in preparing reports related to security breaches, suspicious activities, fire hazards.
- Monitored CCTV cameras and other surveillance equipment for any potential threats.
- Responded promptly to emergency situations such as fires, medical emergencies, bomb threats or civil disturbances.
- Enforced safety policies and procedures in order to reduce risk of injury or loss of life.
- Identified areas with potential security risks and recommended corrective action plans.
- Maintained logs of all security-related incidents and investigations conducted on site.
- Inspected doors, windows and gates to ensure they are properly locked after hours.
- Coordinated with local law enforcement agencies for any criminal activity taking place within the premises.
- Developed and implemented individualized treatment plans for clients with substance abuse issues.
- Provided crisis intervention services to clients in need of immediate assistance.
- Conducted assessments to identify client needs, strengths and weaknesses.
- Facilitated group therapy sessions to promote positive behaviors and coping strategies.
- Coordinated with other health professionals to ensure continuity of care for clients.
- Developed education programs on the dangers of drug addiction.
- Assisted in developing aftercare plans for clients upon completion of their program.
- Maintained accurate documentation of client progress through electronic medical records system.
- Monitored client vitals and administered medication as prescribed by physician.
- Collaborated with family members to provide support for clients during recovery process.
- Identified triggers that cause relapse in order to create prevention strategies.
- Organized community outreach events to raise awareness about addiction resources available.
- Attended professional development workshops and seminars related to AOD counseling field.
- Actively participated in clinical supervision meetings with supervisor.
- Adhered to ethical standards outlined by state regulations governing AOD counselors.
- Monitored student behavior in order to maintain an effective teaching environment.
- restraint instructor
Assistant Manager
Lids Locker Room
Norman , Ok
2012.04 - 2015.11
- Greeted customers and provided assistance with inquiries.
- Assisted in stocking shelves, setting up displays, and organizing merchandise.
- Provided customer service by ringing up purchases at the register.
- Processed payments using cash registers and credit card machines.
- Handled phone calls to answer customer questions or take orders.
- Inspected products for quality assurance prior to stocking shelves.
- Checked expiration dates on food items and removed expired items from the shelf.
- Maintained a clean work environment by sweeping floors, cleaning countertops, and organizing stock room.
- Operated store equipment such as forklifts, pallet jacks, and box cutters safely.
- Balanced cash drawers daily to ensure accuracy of transactions.
- Performed inventory counts to monitor product levels in the store.
- Assisted customers with returns and exchanges according to company policy.
- Assisted customers with product selection, purchase decisions and returns.
- Organized store shelves to maintain an orderly appearance.
- Verified incoming shipments against invoices for accuracy.
- Processed payments using a POS system.
- Performed daily inventory counts of merchandise.
- Maintained cleanliness of the sales floor and backroom areas.
- Answered customer inquiries regarding products, services, and policies.
- Provided excellent customer service in all interactions with customers.
- Assisted Store Manager with training new associates on proper operations procedures.
- Conducted regular stock audits to ensure accurate inventory levels.
Education
Associate of Applied Business - General Education
American River College
Sacramento, CA2011-08
Some College (No Degree) - Mass Communication
University of Oklahoma
Norman, OKSkills
- Volunteer Management
- Program Development
- Team Management
- Problem Resolution
- Networking
- Problem-Solving
- Reporting Requirements
- Strategic planning expertise
- Reporting requirements understanding
- Document Management
- Staff Training
- Operational leadership
- Operational leadership background
- Product display
- Customer Service
- Cash Handling Accuracy
- Store maintenance
- Team Leadership
- POS Systems
- Complaint Handling
- Customer Needs Assessment
Certification
Armed Security Guard
CLEET. 21ASG78977Expires 04/26/2024
References
yves saintelo
co founder business partner
ceo
405-446-1323
jay nettles
friend
loan manager
405-658-3515
michael stamp
friend
chief of police
4056203587
Affiliations
- basketball coach
- personal / skills trainer
- teacher
- security guard
Timeline
Armed Security Officer
Global Security Group International
2020.03 - Current
Co-Founder, Program Coordinator & Coach
HBSML (How Basketball Saved My Life)
2019.01 - Current
Program Supervisor/Restraint Instructor/Mental Health Technician
Red River Youth Academy
2013.02 - 2020.01
Assistant Manager
Lids Locker Room
2012.04 - 2015.11
Associate of Applied Business - General Education
American River College
Some College (No Degree) - Mass Communication
University of Oklahoma
Armed Security Guard
CLEET. 21ASG78977Expires 04/26/2024
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