Antione Newson
Norman,OK
Summary
Solid record of accomplishment in start-up companies sourcing funding, organizing structures, and recruiting top talent. Visionary leader with proven business acumen and strategic decision-making abilities. Bringing many years of industry experience and demonstrated success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Global Security Group International
Oklahoma City, OK
03.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Monitored traffic flow in the exit booth to ensure timely customer service.
- Provided assistance with directions and other information related to local businesses and attractions.
- Maintained accurate records of all transactions processed through the exit booth.
- Assisted with troubleshooting technical issues with payment equipment and software applications.
- Enforced safety protocols for staff working in the exit booth during peak hours of operation.
Co-Founder, Program Coordinator & Coach
HBSML (How Basketball Saved My Life)
Norman, OK
01.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Developed and implemented activity programs for adults with disabilities.
- Assisted in the design of recreational activities to meet the needs of individuals with physical, mental, emotional or social limitations.
- Supervised a team of 10+ staff members in providing quality care for clients during daily activities.
- Organized special events such as field trips, holiday celebrations and other group outings.
- Maintained accurate records on client participation in activities.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
Program Supervisor/Restraint Instructor/Mental Health Technician
Red River Youth Academy
Norman , OK
02.2013 - 01.2020
- Conducted security patrols to ensure safety of personnel and property.
- Verified visitor identification, provided access authorization and tracked visitors' movements within the facility.
- Investigated incidents of theft or vandalism on premises.
- Assisted in preparing reports related to security breaches, suspicious activities, fire hazards.
- Monitored CCTV cameras and other surveillance equipment for any potential threats.
- Responded promptly to emergency situations such as fires, medical emergencies, bomb threats or civil disturbances.
- Enforced safety policies and procedures in order to reduce risk of injury or loss of life.
- Identified areas with potential security risks and recommended corrective action plans.
- Maintained logs of all security-related incidents and investigations conducted on site.
- Inspected doors, windows and gates to ensure they are properly locked after hours.
- Coordinated with local law enforcement agencies for any criminal activity taking place within the premises.
- Developed and implemented individualized treatment plans for clients with substance abuse issues.
- Provided crisis intervention services to clients in need of immediate assistance.
- Conducted assessments to identify client needs, strengths and weaknesses.
- Facilitated group therapy sessions to promote positive behaviors and coping strategies.
- Coordinated with other health professionals to ensure continuity of care for clients.
- Developed education programs on the dangers of drug addiction.
- Assisted in developing aftercare plans for clients upon completion of their program.
- Maintained accurate documentation of client progress through electronic medical records system.
- Monitored client vitals and administered medication as prescribed by physician.
- Collaborated with family members to provide support for clients during recovery process.
- Identified triggers that cause relapse in order to create prevention strategies.
- Organized community outreach events to raise awareness about addiction resources available.
- Attended professional development workshops and seminars related to AOD counseling field.
- Actively participated in clinical supervision meetings with supervisor.
- Adhered to ethical standards outlined by state regulations governing AOD counselors.
- Monitored student behavior in order to maintain an effective teaching environment.
- restraint instructor
Assistant Manager
Lids Locker Room
Norman , Ok
04.2012 - 11.2015
- Greeted customers and provided assistance with inquiries.
- Assisted in stocking shelves, setting up displays, and organizing merchandise.
- Provided customer service by ringing up purchases at the register.
- Processed payments using cash registers and credit card machines.
- Handled phone calls to answer customer questions or take orders.
- Inspected products for quality assurance prior to stocking shelves.
- Checked expiration dates on food items and removed expired items from the shelf.
- Maintained a clean work environment by sweeping floors, cleaning countertops, and organizing stock room.
- Operated store equipment such as forklifts, pallet jacks, and box cutters safely.
- Balanced cash drawers daily to ensure accuracy of transactions.
- Performed inventory counts to monitor product levels in the store.
- Assisted customers with returns and exchanges according to company policy.
- Assisted customers with product selection, purchase decisions and returns.
- Organized store shelves to maintain an orderly appearance.
- Verified incoming shipments against invoices for accuracy.
- Processed payments using a POS system.
- Performed daily inventory counts of merchandise.
- Maintained cleanliness of the sales floor and backroom areas.
- Answered customer inquiries regarding products, services, and policies.
- Provided excellent customer service in all interactions with customers.
- Assisted Store Manager with training new associates on proper operations procedures.
- Conducted regular stock audits to ensure accurate inventory levels.
Education
Associate of Applied Business - General Education
American River College
Sacramento, CA08-2011
Some College (No Degree) - Mass Communication
University of Oklahoma
Norman, OKSkills
- Volunteer Management
- Program Development
- Team Management
- Problem Resolution
- Networking
- Problem-Solving
- Reporting Requirements
- Strategic planning expertise
- Reporting requirements understanding
- Document Management
- Staff Training
- Operational leadership
- Operational leadership background
- Product display
- Customer Service
- Cash Handling Accuracy
- Store maintenance
- Team Leadership
- POS Systems
- Complaint Handling
- Customer Needs Assessment
Certification
Armed Security Guard
CLEET. 21ASG78977Expires 04/26/2024
References
yves saintelo
co founder business partner
ceo
405-446-1323
jay nettles
friend
loan manager
405-658-3515
michael stamp
friend
chief of police
4056203587
Affiliations
- basketball coach
- personal / skills trainer
- teacher
- security guard
Timeline
Armed Security Officer
Global Security Group International
03.2020 - Current
Co-Founder, Program Coordinator & Coach
HBSML (How Basketball Saved My Life)
01.2019 - Current
Program Supervisor/Restraint Instructor/Mental Health Technician
Red River Youth Academy
02.2013 - 01.2020
Assistant Manager
Lids Locker Room
04.2012 - 11.2015
Associate of Applied Business - General Education
American River College
Some College (No Degree) - Mass Communication
University of Oklahoma
Armed Security Guard
CLEET. 21ASG78977Expires 04/26/2024
Similar Profiles
Abhishek HamalAbhishek Hamal
RSA Marshal at Global Security Group InternationalRSA Marshal at Global Security Group International
Servando MoquetteServando Moquette
Armed Security Guard at International Global SecurityArmed Security Guard at International Global Security
TAJUDEEN KESHINROTAJUDEEN KESHINRO
Security Officer at Global Security Group Inc.Security Officer at Global Security Group Inc.