Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Konosuke Akao

Kihei,HI

Summary

Culinary professional with deep commitment to delivering high-quality dining experiences. Expertise in crafting unique recipes and leading kitchen teams to consistent excellence. Known for adaptability and collaborative approach, ensuring smooth operations and customer satisfaction.

Diligent food and beverage department with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Golf Shop Attendant

Wailea Golf Club
09.2024 - Current
  • Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
  • Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
  • Supported smooth course operations during tournaments by checking in players, distributing scorecards, and overseeing starting times at the first tee box area as necessary.

Owner/Chef and Server at Tanpopo Restaurant

KonoHawaii LLC
10.2006 - 08.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Head Chef

Kaiona Cafe
12.2004 - 04.2006
  • Placed orders to restock items before supplies ran out.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.

Executive Chef

Elleair, Japan
11.2003 - 11.2004
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.

Cook

Diamond Resort
10.2002 - 10.2003
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Golf Shop Associate

Maui Golf
08.2001 - 09.2002
  • Assisted golf professionals with various tasks, including tournament preparation and execution.
  • Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
  • Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Communicated effectively with both staff and customers to resolve any issues or concerns promptly.

Food and Beverage Manager

Elleair, Japan
04.1999 - 06.2001
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.

Cook

Diamond Resort
04.1988 - 06.1998
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

License of Culinary - Food And Beverage

Musashino Culinary School
Tokyo, Japan
04-1988

Skills

  • Customer relations
  • Relationship building
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Food safety and sanitation
  • Customer service
  • Cooking techniques
  • Knife skills

Certification

ServSafe Hawaii Certificate.

Hawaii Food handler Certificate

Maui Liquor management card

TB test

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Golf Shop Attendant

Wailea Golf Club
09.2024 - Current

Owner/Chef and Server at Tanpopo Restaurant

KonoHawaii LLC
10.2006 - 08.2024

Head Chef

Kaiona Cafe
12.2004 - 04.2006

Executive Chef

Elleair, Japan
11.2003 - 11.2004

Cook

Diamond Resort
10.2002 - 10.2003

Golf Shop Associate

Maui Golf
08.2001 - 09.2002

Food and Beverage Manager

Elleair, Japan
04.1999 - 06.2001

Cook

Diamond Resort
04.1988 - 06.1998

License of Culinary - Food And Beverage

Musashino Culinary School

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Konosuke Akao