Konstantin Semkin
Spartanburg,SC
Summary
Reliable Quality Professional demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Quality Obtention Technician
Michelin
Spartanburg, SC
11.2021 - Current
- Analyzed data collected during testing to determine root cause of failure.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Assisted in the design of new products or modifications to existing products for improved performance.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Operated various diagnostic tools to determine repair plans.
- Restored product condition using proven techniques.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Delivered on-the-job training and development initiatives to new hires and contractors.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Managed quality control and maintained high level of customer satisfaction.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Planned and completed group projects, working smoothly with others.
- Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
- Trained and developed employees in effort to contribute to overall professional growth.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Provided technical guidance on quality control activities to support efficient operations.
- Proposed or approved modifications to project plans.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed completed work to verify consistency, quality and conformance.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Produced thorough, accurate and timely reports of project activities.
- Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Controller for Products, Processes and Procedures
Michelin
Spartanburg, SC
02.2019 - 11.2021
- Delivered products to customer locations on time.
- Worked with cross-functional teams to achieve goals.
- Monitored product standards and conducted quality assurance tests.
- Conducted periodic reviews of existing Quality Control documents for accuracy.
- Ensured that all process changes were documented properly in accordance with company policy.
- Investigated root causes of non-conformance issues and proposed solutions.
- Analyzed quality control test results and provided feedback and interpretation to production management or staff.
- Supervised and guided inspectors, technicians, and other staff.
- Performed regular inspections of raw materials, components, and finished products.
- Prepared detailed reports on quality performance metrics for management review.
- Managed calibration systems for measuring equipment used in the production process.
- Coordinated with production team to ensure products meet specifications.
- Identified potential risks associated with product development processes and provided recommendations for mitigation strategies.
- Conducted internal audits to ensure compliance with ISO 9001 standards.
- Collected and analyzed production samples to evaluate quality.
- Supported continuous improvement initiatives within the organization.
- Observed customer specifications by monitoring quality control of finished products.
- Maintained records of test results, inspection findings, and corrective actions taken.
Education
BBA - Business Administration
University of South Carolina Upstate
Spartanburg, SC05-2017
Skills
- Quality Control
- Extensive Organizational Skills
- Troubleshooting and Diagnosis
- Lean Manufacturing
- Performance Improvement
Timeline
Quality Obtention Technician
Michelin
11.2021 - Current
Controller for Products, Processes and Procedures
Michelin
02.2019 - 11.2021
BBA - Business Administration
University of South Carolina Upstate