Talented in training and mentoring successful teams. Dedicated worker
Skilled in working under pressure, and adapting to new situations, and challenges to best enhance the organizational brand.
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker, eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Home Appliance Repairman
Best Pro Appliance Repair
2022.10 - 2022.12
Repair of large household appliances.
Ordering spare parts for household appliances.
Tracked customer and supply chain details for precise and timely fulfillment.
Business Owner (pest Control)
Business Owner (pest Control)
2013.09 - 2022.07
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Introduced new methods, practices, and systems to reduce turnaround time.
Conducted target market research to discover customer needs and analyze competitor trends.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Arts - Food Engineering
Moscow State University
Russian Federation
06.2010
Skills
Process Improvement
Driven and Determined
Issue Resolution
Quality Control Planning
Results Orientation
Approachable and Outgoing
Timeline
Home Appliance Repairman
Best Pro Appliance Repair
2022.10 - 2022.12
Business Owner (pest Control)
Business Owner (pest Control)
2013.09 - 2022.07
Bachelor of Arts - Food Engineering
Moscow State University
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