Diligent College Student focused on Nuclear Engineering and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Ambassador
Athletics Department at School
07.2018 - Current
Conducted campus tours for prospective students and their families.
Provided information to visitors regarding the admission process, academic programs and student life.
Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
Answered incoming calls from prospective students inquiring about admissions requirements and deadlines.
Greeted guests at the university entrance and directed them to appropriate areas of the campus.
Organized meetings with faculty members, staff and administrators to discuss recruitment strategies.
Developed marketing materials related to student recruitment initiatives including brochures, pamphlets, flyers.
Participated in community outreach activities by attending college fairs around the area.
Responded to inquiries from potential applicants via email or telephone regarding admissions processes, financial aid options and other relevant topics.
Managed registration process for new students during orientation sessions.
Assisted in coordinating events such as commencement ceremonies, athletic competitions.
Customer Service Associate
Walgreens
12.2021 - 01.2024
Developed and actualized customer service initiatives to decrease wait times.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Responded to customer calls to answer questions about products and services.
Provided product and service recommendations to guide customers on products to meet varying needs.
Provided training and support to new associates to help provide high-quality customer service.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Barista
South Bend Chocolate Cafe
06.2021 - 12.2021
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Maintained regular and consistent attendance and punctuality.
Recommended products based on solid understanding of individual customer needs and preferences.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Operated espresso machines and commercial coffee brewers to create beverages.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Controlled line and crowd with quick, efficient service.