Kontia Hardy
Hazelwood,MO
Summary
Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Forklift Operator
Walgreens Boots Alliance
Edwardsville, IL
10.2012 - 08.2023
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Ensured safety procedures were followed when operating forklifts.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Operated powered industrial trucks in accordance with OSHA regulations.
Customer Service Representative
Hogans Auto Repair
Saint Louis, MO
06.2008 - 07.2012
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Vashon High School
St Louis, MO06-1989
Skills
- OSHA Compliance
- Warehouse picking
- Inventory staging
- Teamwork and Collaboration
- Material Handling
- Problem-Solving
- Certified forklift operator
- Punctual and Reliable
- Order Picking
- Team Player
Certification
Certified forklift driver
Timeline
Forklift Operator
Walgreens Boots Alliance
10.2012 - 08.2023
Customer Service Representative
Hogans Auto Repair
06.2008 - 07.2012
High School Diploma -
Vashon High School
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