Konya Martin
Kennett,MO
Summary
Dynamic office coordinator with proven expertise in schedule coordination and office management at First United Methodist Church of Kennett. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Skilled in implementing organized systems and maintaining inventory, ensuring a productive and welcoming environment for staff and visitors alike.
Overview
34
34
years of professional experience
Work History
Office Coordinator
First United Methodist Church of Kennett
07.2018 - Current
- Assisted in coordinating daily office operations and administrative tasks.
- Managed scheduling and calendar organization for team meetings and events.
- Provided support in maintaining office supplies and inventory management.
- Facilitated communication between departments to enhance workflow efficiency.
- Organized files and documents for easy retrieval and reference.
- Implemented basic office procedures to improve overall organization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
Front Desk Receptionist
Dr. Steve Pu And Twin Rivers Wound Care And Hyperbaric Center
06.2014 - 07.2018
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Coordinated appointment scheduling and maintained updated calendars for staff and services.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Implemented organized filing systems for guest records and documentation to enhance accessibility.
- Monitored inventory of office supplies, placing orders as necessary to maintain adequate stock levels.
- Assisted with event planning logistics, including room arrangements and catering coordination for meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
Front Desk Receptionist
Dr Steve Pu
10.1991 - 06.2014
- Trained new reception staff on procedures, software systems, and customer service best practices.
- Developed procedures to improve workflow efficiency in daily front desk activities.
Education
High School Diploma -
Senath- Hornersville
Senath, MO05-1982
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
Timeline
Office Coordinator
First United Methodist Church of Kennett
07.2018 - Current
Front Desk Receptionist
Dr. Steve Pu And Twin Rivers Wound Care And Hyperbaric Center
06.2014 - 07.2018
Front Desk Receptionist
Dr Steve Pu
10.1991 - 06.2014
High School Diploma -
Senath- Hornersville
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