Kor Adarissa
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
Radiation Business Solutions
Tyler
04.2025 - Current
- Led team meetings to align on project updates and objectives, enhancing team communication.
- Guided team members in task execution, ensuring timely completion and high-quality outcomes.
- Trained new team members on processes and best practices.
- Collaborated with clients to gather requirements and provide solutions.
- Implemented process improvements to enhance efficiency in operations.
- Advanced to leadership role due to strong work ethic, delivering exceptional customer service.
- Communicated with insurance companies to resolve claim discrepancies.
- Maintained updated knowledge of medical billing regulations and coding standards.
Surgical Aide Supervisor
Christus Health
Tyler
03.2022 - 04.2025
- Provided assistance to surgeons and other medical personnel during operations, including passing instruments and providing suctioning.
- Ensured patient positioning and comfort throughout surgical procedures to enhance safety and care.
- Ensured patient positioning and comfort throughout surgical procedures to enhance safety and care.
- Monitored surgical supply inventory and communicated shortages to management for timely replenishment.
- Prepared operating rooms by setting up equipment and verifying readiness for surgeries to facilitate efficient operations.
- Collaborated with nursing staff to coordinate patient care before surgical procedures.
- Monitored surgical supply inventory and communicated shortages to management for timely replenishment.
- Assisted with post-operative wound dressing changes under direction from a registered nurse or physician assistant.
- Prepared specimens for laboratory analysis according to established protocols.
Lead Patient Care Technician
University of Texas Health Center at Tyler
Tyler
05.2021 - 03.2022
- Monitored patient vital signs, alerting nursing staff to significant changes for timely interventions.
- Assisted with daily patient care activities, enhancing patient comfort and mobility.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health records systems.
- Trained new staff on patient care protocols and safety procedures.
- Responded promptly to patient calls, effectively addressing needs and concerns to improve patient satisfaction.
- Assisted with transporting patients to other departments for tests or procedures.
Certified Medical Assistant
University of Texas Health Center at Tyler
Tyler
07.2020 - 05.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Supported healthcare providers during patient examinations and procedures to enhance patient care.
- Recorded patient histories and vital signs accurately in electronic health records.
- Prepared examination rooms and ensured medical equipment was sterilized and ready.
- Communicated patient concerns, condition updates, and refill requests to physicians, streamlining treatment processes.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Handled patient calls and directed inquiries to appropriate departments, ensuring timely responses and patient satisfaction.
Patient Access Representative
University of Texas Health Center at Tyler
Tyler
08.2019 - 07.2020
- Verified insurance eligibility and communicated options to patients.
- Processed patient registrations and scheduled appointments, ensuring timely access to care.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Collected co-pays and other payments from patients at time of service, facilitating smooth financial transactions.
- Maintained accurate patient records in electronic health systems to support efficient care delivery.
- Applied HIPAA privacy and security regulations while handling patient information.
- Responded to incoming calls with professionalism and efficiency, providing assistance as needed.
- Welcomed patients and visitors warmly, providing information and assistance to create a positive experience.
- Obtained necessary signatures for privacy laws and consent for treatment.
Education
Bachelor of Science - Biology
Louisiana State University - Alexandria
Alexandria, LA12-2027
High School Diploma -
Haughton High School
Haughton, LA05-2018
Skills
- Patient care
- Electronic health records
- Medical terminology
- Process improvement
- Team leadership
- Conflict resolution
- Communication skills
- Performance monitoring
Accomplishments
- Nurse Tech of the Year, 2024
Certification
- Certified Professional Coder (CPC) - AAPC, 2024
- Basic Life Support (BLS) - AHA, 2024
- Certified Medical Assistant (CMA) - AAMA, 2020
Timeline
Team Lead
Radiation Business Solutions
04.2025 - Current
Surgical Aide Supervisor
Christus Health
03.2022 - 04.2025
Lead Patient Care Technician
University of Texas Health Center at Tyler
05.2021 - 03.2022
Certified Medical Assistant
University of Texas Health Center at Tyler
07.2020 - 05.2021
Patient Access Representative
University of Texas Health Center at Tyler
08.2019 - 07.2020
Bachelor of Science - Biology
Louisiana State University - Alexandria
High School Diploma -
Haughton High School