Kora Boese
Oshkosh,WI
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Delta Family Restaurant. Proven ability to enhance guest satisfaction through effective communication and order accuracy. Recognized for maintaining cleanliness standards and fostering team collaboration during peak hours, ensuring a seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Delta Family Restaurant
02.2023 - Current
- Assisted with menu explanations and recommendations to improve dining experience.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Adapted quickly to changing circumstances during peak service hours.
- Supported team members by sharing knowledge of food and beverage offerings.
- Handled cash transactions accurately and efficiently at point of sale.
- Learned and followed safety protocols to maintain a safe working environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Team Member
Chipotle
04.2024 - 07.2024
- Prepared and assembled food orders efficiently to meet customer demand.
- Maintained cleanliness and organization of workstations in accordance with health standards.
- Assisted customers by providing menu information and addressing inquiries promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels and communicated needs to management for restocking supplies.
Restaurant Team Member
Hardees Fast Food
12.2021 - 10.2022
- Prepared and assembled food orders efficiently to meet customer demand.
- Maintained cleanliness and organization of workstations in accordance with health standards.
- Assisted customers by providing menu information and addressing inquiries promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Adapted quickly to changing situations, maintaining high service quality under pressure.
- Received training on new menu items, enhancing product knowledge for better customer engagement.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
Acellus Academy
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Quality control
- Fast Learner
Accomplishments
I once took a road trip from Wisconsin to Oregon by myself for 16 days to see National Parks.
Timeline
Restaurant Team Member
Chipotle
04.2024 - 07.2024
Server
Delta Family Restaurant
02.2023 - Current
Restaurant Team Member
Hardees Fast Food
12.2021 - 10.2022
High School Diploma -
Acellus Academy