Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Kora DeLange

Mount Clemens,MI

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.


Overview

5
5
years of professional experience

Work History

Office Manager

McWire Electric LLC
11.2022 - 09.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Dispatched employees to their daily jobs in the field.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Enhanced communication within office by implementing centralized digital messaging platform.

Barista

Mudslingers Drive-thru Coffee
09.2022 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, and utensils daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.


Boat Detailer

Boatkeeper's
11.2021 - 10.2022
  • Assisted with training new employees on proper boat detailing techniques to maintain company standards of excellence.
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Collaborated with team members to complete large-scale yacht detailing projects on schedule and within budget constraints.
  • Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.
  • Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
  • Maintained a high standard of cleanliness for clients' boats, resulting in repeat business and positive reviews.
  • Increased efficiency in the workplace by maintaining a clean, organized workspace that allowed for easy access to necessary tools and supplies throughout the day.

Office Manager's Assistant

Detroit Furnace- Plumbing Division
05.2021 - 11.2021
  • Supported Office Manager in daily tasks, ensuring smooth workflow and timely completion of projects.
  • Dispatched employees to their daily jobs in the field.
  • Provided administrative support during audits, compiling relevant documents for review by external parties.
  • Improved customer satisfaction by managing incoming calls, resolving issues promptly, and providing professional assistance.
  • Assisted in preparing financial reports, maintaining accurate records of expenses and budget allocations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Delivery Driver

Sorrento's Pizza
04.2020 - 06.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of their orders.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Education

Anchor Bay High School
Fair Haven, MI

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Document management
  • Mail handling

Affiliations

Girl Scouts for 7 years

Languages

ASL
Limited Working
English
Native or Bilingual

Timeline

Office Manager

McWire Electric LLC
11.2022 - 09.2025

Barista

Mudslingers Drive-thru Coffee
09.2022 - 11.2022

Boat Detailer

Boatkeeper's
11.2021 - 10.2022

Office Manager's Assistant

Detroit Furnace- Plumbing Division
05.2021 - 11.2021

Delivery Driver

Sorrento's Pizza
04.2020 - 06.2021

Anchor Bay High School

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Kora DeLange