Kora LeBlanc
Metairie,LA
Summary
Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
Host/Table Busser
Rum House
08.2022 - 12.2022
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Removed debris and trash from dining area to keep rooms clean and fresh for guests.
- Supported servers by responding to guest needs and retrieving items.
- Arranged tables and chairs for special occasions and events.
- Established rapport with customers by providing friendly and attentive service.
Host Manager
Perrin’s Restaurant And Bar
12.2019 - 05.2022
- Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Leveraged technology and social media to better reach and communicate with guests.
- Liaised with dining services leaders to develop and implement systems, policies and procedures.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
Team Member
Shake Shack
06.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Able to work Front of House and Back of House shifts
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Haynes Academy For Advanced Studies
Metairie, LA02.2022
Skills
- Time Management
- Stocking and Replenishing
- Verbal and Written Communication
- Cash Handling
- Food Preparation and Safety
- Teamwork and Collaboration
- Store Opening and Closing
Timeline
Crew Member
Raising Cane's
06.2023 - Current
Host/Table Busser
Rum House
08.2022 - 12.2022
Team Member
Shake Shack
06.2021 - 03.2022
Host Manager
Perrin’s Restaurant And Bar
12.2019 - 05.2022
High School Diploma -
Haynes Academy For Advanced Studies
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