Koraima Gonzalez
Student (Pharmacy Technician Certification Course)
616 S 15th Ave Maywood,IL.
Summary
Currently pursuing a Pharmacy Technician Certification at Triton College, with experience in administration, debt collection, and customer service. Highly motivated to re-enter the workforce. I take pride in all my work, and am ready to tailor to your company's needs as well as accomplishing my goal to work in the pharmaceutical idusty. Thank you for your consideration.
Overview
9
9
years of professional experience
2
2
Language
Work History
Stay At Home Mother
Home
Maywood, IL.
12.2016 - Current
- Manage almost all household needs for my family such as finances, keeping a safe and clean environment, meal planning, setting family routines, pick up and drop offs to and from school and extracurricular activities etc.
- Networking on various apps to sell household items and children's clothing/toys
- Volunteer work at my children’s school during special events
- Volunteer work with the Maywood Park District to help pick up trash from parks, streets and/or various parts of the town
Business Administration/ Debt collector
Chicago Finance Center
Chicago, IL.
07.2014 - 12.2016
- Welcomed visitors, potential buyers, and customers by greeting and directing them appropriately, and respectfully
- Answered phone calls, took messages and responded to various inquiries
- Resolved customer complaints by phone as well as in person
- Collected debt by creating payment plans with customers
- Took payments via credit card, check, money order, and cash
- These payments were collected over the phone and/or in person
- Created and tracked purchase orders for office and cleaning supplies
- Provided calendar management support
- Assisted in scheduling and appointment management
- Organized and filed documents and records accordingly by date, alphabetical order, or as directed
- Helped maintain a neat and tidy workspace by taking out trash, cleaning the waiting area and bathrooms.
Cashier/ Food
Dunkin Donuts/ Baskin Robbins
Chicago, IL.
03.2013 - 05.2014
- Welcomed customers into the restaurant or drive thru
- Attentively placed their food and/or beverage orders
- Took customer’s payments using a POS system
- Payments were made in cash as well as credit and debit
- Counted my cash drawer before the beginning of shift, then balanced the drawer at the end of the shift to prevent discrepancies
- Reported it all to the manager on shift
- Complied with nutrition and sanitation policies
- Prepared and/or heated sandwiches and made beverages for customers
- Labeled and stocked shelves to ensure our workspace was organized and easily accessible
- Performed any other duties assigned such as cleaning bathrooms, sweeping/mopping the restaurant or taking out trash.
Education
GED -
Wilbur Wright College
Pharmacy Technician Certification Course -
Triton College
09.2022 - Current
Skills
Attention to detailsMulti-taskingTime management skillsAbility to work under pressureDecision makingSelf-motivationConflict resolutionLeadershipAdaptabilityTeamwork
Call center experience
Timeline
Pharmacy Technician Certification Course -
Triton College
09.2022 - Current
Stay At Home Mother
Home
12.2016 - Current
Business Administration/ Debt collector
Chicago Finance Center
07.2014 - 12.2016
Cashier/ Food
Dunkin Donuts/ Baskin Robbins
03.2013 - 05.2014
GED -
Wilbur Wright College