Koral Malul
North Hollywood,CA
Summary
Dedicated to offering exceptional assistance to team members, the company, and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist Manager
Nail Garden
11.2017 - 05.2018
- Welcomed customers with friendly greeting, answered general questions.
- Trained new team members on salons policies, Daily tasks, Customer service and issue resolution.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Mazal Group
09.2019 - 06.2021
- Oversaw warehouse crew stocking inventory and preparing loads.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
Receptionist
Lia Pilates
10.2022 - 08.2023
- Established team priorities, maintained schedules and monitored performance.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Excellent interpersonal skills and a client-centric approach to ensure customer satisfaction
Mat Pilates Instructor
Lia Pilates
04.2023 - 08.2023
- Motivated participants through one-on-one instruction and positive feedback.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Attended continuing education classes to maintain current knowledge.
- Kept facilities and equipment clean and organized.
- Worked in team-based environment to provide clients with optimal fitness services.
- Promoted additional classes and available services
Certified Mat Pilates Instructors
Self-employeed
04.2023 - Current
- Built comprehensive fitness programs tailored to meet my clients fitness needs and goals.
- Continuously attending educational classes to maintain current knowledge.
- Tracked member attendance and participation for recordkeeping purposes.
- Motivated participants through one-on-one instruction and positive feedback.
Skills
- Verbal and Written Communication
- Sorting and Labeling
- Managing Reception
- Staff Management
- Telephone Skills
- Organization Skills
- Data Inputting
- Spreadsheet Tracking
Timeline
Mat Pilates Instructor
Lia Pilates
04.2023 - 08.2023
Certified Mat Pilates Instructors
Self-employeed
04.2023 - Current
Receptionist
Lia Pilates
10.2022 - 08.2023
Receptionist
Mazal Group
09.2019 - 06.2021
Receptionist Manager
Nail Garden
11.2017 - 05.2018
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