Hi, I’m
Koran Burrell-Dean
Walnut Creek,CA
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Overview
9
years of professional experience
1
Certification
Work History
Amazon
Delivery Driver
03.2020 - Current
Job overview
- Tasked with enhancing customer satisfaction by ensuring the safe and timely transportation and delivery of goods, merchandise, and other items.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
BSM
Custodian/Maintenance
09.2018 - 03.2020
Job overview
- Delivered services to construction sites, commercial properties, and residential areas, ensuring efficiency and customer satisfaction.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Kept building spaces premises clean inside and outside.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Reported damages and hazardous conditions to management for further action.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Supported event setup and tear-down, contributing to successful school functions.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Got-Junk
Driver
03.2017 - 02.2018
Job overview
- Delivered efficient junk removal services while providing excellent customer service to ensure satisfaction and a smooth experience.
- Provided exceptional sales support by assisting customers, promoting products, and driving sales to meet business objectives.
- Responsible for retrieving items from designated locations, loading them into the truck, ensuring the area is cleaned post-job, and managing any related disposal or recycling fees.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Lowes Home Improvement
Night Stocker
09.2015 - 03.2017
Job overview
- Providing manual labor such as unloading a truck with 1,000+ or 2,000 pieces of freight and strategically place the items on multiple pallets
- In a timely manner the freight will be placed in the right department where the items are then stocked to provide items for customers to purchase the next day
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Provided customer service for various departments
- Unloaded arriving product stock and moved to store display areas.
- Working most department as a stocker has provided knowledge of all items around the store
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- When something was to heavy to be pulled with a pallet jack it then needed to be pulled by either a operational reach or counterbalance forklift
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Receiving and stocker also used an order picker to then top stock any items that were left over from the freight that could not be stocked or it will overflow
- Removed all boxes and related trash from sales floor and processed through compactors.
- Receiving and stocker would use genesis to find an items placed home by typing in the items number on the departments label
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- The item would either be new or have no home then it would be noted and provided with a space to put the item
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
Education
High school diploma or GED
Diablo Valley CollegePleasant Hill, CA
No Degree from Pre Apprenticeship
01.2012
Los Medanos CollegePittsburg, CA
No Degree from Basic Education
01.2010
Skills
- 45 wpm
- Microsoft Office
- Excel
- Outlook
- Heavy duty tools and equipment
- HIPAA
- OSHA
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
- Quality assurance
- Safe driver training
- Vehicle inspection
- Commercial driving
- Dispatch communication
- Client relationship management
- Documentation and reporting
- Order verification
- Equipment operation
- Pre-trip and Post-trip inspections
- Defensive driving
- Lifts up to [number] pounds
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Forklift
- CA Driver's License
Timeline
Delivery Driver
Amazon
03.2020 - Current
Custodian/Maintenance
BSM
09.2018 - 03.2020
Driver
Got-Junk
03.2017 - 02.2018
Night Stocker
Lowes Home Improvement
09.2015 - 03.2017
High school diploma or GED
Diablo Valley College
No Degree from Pre Apprenticeship
Los Medanos College
No Degree from Basic Education
Similar Profiles
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
Abdulhalim LarryAbdulhalim Larry
Delivery Driver at AmazonDelivery Driver at Amazon
Erin M. RitzErin M. Ritz
Director, ISV Alliances at Netcore CloudDirector, ISV Alliances at Netcore Cloud