KORANKYE BENJAMIN
Southbridge,USA
Summary
Competent, adaptable operations manager experienced in project and people management, budgeting, and forecasting, with solid critical thinking skills. A Researcher with a proactive, hard-working, and committed individual with a highly successful track record of achievement and the ability to complete managerial projects to high standards within given deadlines. Quick to grasp new ideas and concepts, has excellent diagnostic and analytical skills, and has a sound problem-solving ability. Works well on initiative, is self-motivated and organized, and produces good results under pressure. Knowledgeable and confident, possesses excellent interpersonal skills, can communicate concisely at all levels and is a strong team player and a sound manager.
Overview
13
13
years of professional experience
Work History
ADVANCE INDIVIDUAL TRAINING (AIT)
US ARMY
Fort Eustis, VA
10.2023 - 01.2024
- Inspected, counted, and documented cargo utilizing both manual and automated data processing systems
- Operated and maintained all types and sizes of winches, cranes, and forklifts
- Created load plans for air shipment and ocean liner vessels
- Trained, tested, and qualified on Load on/Roll operations (Vessels, railroad, and Air)
- Trained, tested, and qualified on the use of Sea crane operations (vessels)
- Experienced in operating heavy equipment such as container handlers, forklifts, and cranes
- Surveyed and analyzed terrain to determine optimum equipment placement and use
- Built single multi-pallets trains to include weighing, calculating restraint, placarding, and utilizing proper tie-down equipment to secure cargo
- Performed inventories and updated database to reflect accurate cargo information
- Inspected cargo for accuracy of documentation and weight requirements.
BASIC COMBAT TRAINING
US ARMY
Columbia, SC
08.2023 - 10.2023
- Attended the United States Army Basic Combat Training
- The Army Basic Training prepared me physical and mentally for what I would endure throughout my military and civilian career.
ASSISTANT PRODUCTION SUPERVISOR (OPERATIONS)
FIBER TECH, INCOM Great Ideas
Southbridge, Massachusetts
03.2023 - 08.2023
- Achieved and maintained consistent operational performance with a focus on service and cost
- Turned around and increase Incom Fiber Department from 60 cages per week to 100 cages
- Manages daily dispatch and interface of assigned fibers to various unit
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Implemented new strategies and improve business efficiency by 15% within the first 3 months
- Implemented operational strategies and effectively built customer and employee loyalty
- Monitor mis deliveries and develop avoidance strategies
- Manage resources to cover staff absence & workload capabilities
- Built and maintained a good team in support of the company's operation
- Assisted in recruiting, hiring, and training of team members
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
POLICY PLANNING RESEARCH, MONITORING AND EVALUATION ASSISTANT OFFICER (PPRME)
NATIONAL IDENTIFICATION AUTHORITY
Accra, Ghana
03.2020 - 02.2023
- Assigning staff work schedules
- Conduct data collection with relevant program staff and partner’s staff by sharing forms or templates with partners, data collection and data saving
- Conduct data verifications and cleaning through working together with the data collection team from staff and partners
- Analyze data and produce high-quality reports that highlight key findings, trends, and recommendations for program improvement
- Ensure that evaluation findings and lessons learned are utilized to inform adaptive management and decision-making
- Collect and document case study, lessons learned, champion the scaling up best practices and conduct beneficiary tracking according to WAU protocols
- Conduct field visits for data validation and to monitor the quality and completeness of data sets and implementation; coordinate data collection at project sites to monitor program development and ensure timely compilation and reporting of data
- After monitoring visit, compile monitoring findings and prepare reports to share with respective project/programme focal and line Manager
- Provide guidance and information/data to support the preparation and submission of donor reports, CP Six-month and Annual Reports
- This includes ensuring that the annual report dashboard is up to date with intervention inventory data, WASH access, partner records, water quality test results, Policy Change indicators among others
- Support planning, implementation and review of WaterAid Uganda Country Programme Accountability Framework (PAF) and Quality Programme Standard (QPS) Initiate and coordinate studies and evaluations by external consultants related to project baseline/end line and evaluations by supporting the hiring process, overseeing quality and disseminating/sharing results
- Develop the overall framework for project M&E systems in collaboration with project staff, including requirements, reporting; develop and monitor project implementation plans to systematically document performance
- Maintain existing indicator tracking tools; develop additional databases and tracking tools as needed to demonstrate the effectiveness of project interventions
- Generate indicator reports for tracking progress against key indicators as needed
- Any other tasks related to the field of engagement, experience and expertise as and when required by the organization and assigned by the supervisor.
RESEARCH ASSISTANT (PHD CANDIDATE)
Jiangsu University- SCHOOL OF MANAGEMENT
Zhenjiang, China
02.2018 - 12.2021
- Designing experiments and conducting literature reviews
- Collecting, analyzing data and collaborating with peers
- Publishing research findings
- Assisting with teaching or mentoring responsibilities
- Ensured confidentiality of all student’s records.
ASSISTANT MANAGER-INTERNATIONAL RELATION
Marriott International, Inc
Chengdu, China
02.2016 - 09.2019
- Verifies property compliance with legal, safety, operations, labour, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments
- Assist the International Relations Manager in managing communication between an organization and its international stakeholders
- Coordinating events, preparing reports, conducting research on global affairs, and supporting the development of international partnerships
- I often help ensure compliance with international regulations and facilitate effective cross-cultural communication
- Talk to over 320 customers to patronize
- Daily reviewed the details/information of new pledge donors submitted to the office for correction and records update.
COCOA LIFE PROJECT MANAGER/CONTRACT
COCOBOD, WORLD VISION ACCRA
GHANA, Ghana
08.2014 - 08.2015
- Design and develop Cocoa Life project annual work plans in the context of World Vision Mission and Vision and in alignment with WV Ghana’s Strategy and specific Area Programs for the achievement of WV’s Child Wellbeing Outcomes
- Design and implement appropriate approaches and methodologies that ensure program sustainability through community empowerment, stakeholder capacity building and collaborative relationships
- Develop and maintain positive linkages with relevant district, regional and national government institutions and staff in District Assemblies especially MOFA, COCOBOD and subsidiaries (CSSVD, QCD, PBC, SPU, CRIG), Department of Cooperatives and NBSSI
- Liaise with People & Culture (P&C) to recruit team members like Program Facilitators, Savings for Transformation (S4T) Officer, M&E Officer and others as appropriate
- Write and revise job descriptions of team members for attention of P&C Facilitate the building of capacity of Cocoa Life staff in WV programs, systems and procedures to ensure compliance in the process of implementing Cocoa Life activities
- Prepare and regularly monitor annual budgets, in line with project annual plans as well as any other periodic budgets that may be required with the support of WV Ghana’s Grants Manager
- Ensure appropriate Scopes of Work and terms of reference are used to manage contracts implemented by consultants and stakeholders
- Put in place effective structures for the implementation of Cocoa Life design, monitoring and evaluation strategy
- Organize and participate in outcome learning and sharing events at the district, regional and national levels through quarterly, semi-annual and annual planning and review sessions with stakeholders
- Manage partner agreements and effectively engage key partners in the districts Cocoa Life operational areas
- Received complaints from customers and district officers and forwarded same to the head of the cartography department
- Helped digitalized and organized the operations of CSSVD Ashanti Regional Office by scanning and arranging files in respective named folders for easy referencing.
CUSTOMER SERVICE (NATIONAL SERVICE)
GHANA COCOA BOARD-COCOBOD (CSSVD CONTROL UNIT)
Accra, Ghana
08.2013 - 08.2014
- Received complaints from customers and district officers and forwarded same to the head of the cartography department
- Helped digitalized and organized the operations of CSSVD Ashanti Regional Office by scanning and arranging files in respective named folders for easy referencing
- Was tasked to cross-check accuracy of payroll figures for correction and validation before being sent to the respective employees.
CUSTOMER RELATIONSHIP OFFICER (INTERNSHIP)
ARB – ADANSI RURAL BANK, GHANA
Kumasi, Ghana
05.2011 - 11.2011
- Assisted customers, particularly the physically challenged in their banking services
- Prioritized and served the aged quickly and directed customers to the appropriate department for remedies
- Was adjudged the best intern at my branch and received an “A” level rating from the branch supervisor
- Responded to calls and properly handled difficult customers using my soft skills which later became the focus of my Academic Paper Publication
Education
Ph.D. - Management Science And Engineering
Jiangsu University
Zhenjiang, Jiangsu Province-P.R. China12-2021
Master of Science - Public Administration
UESTC
Chengdu-Sichuan Province -P.R.China06-2017
Bachelor of Science - Management
University of Education, Winneba
Kumasi-Ghana07-2013
Skills
- Strong interpersonal skills
- Team player
- Highly proficient in Microsoft Office (Excel, Power-point, Word) programs
- Strong oral and written communication skills
- Project Management
- Operations Oversight
- Project Planning
- Time Management
- Strategic Planning
- Team Leadership
- Budget Analysis
- Deadline-Oriented
- Skilled Negotiator
- Meeting Coordination
- Analytics
- Problem-Solving
Affiliations
· Facilitator- National Identification Authority, 16th-18th March 2022 Assist in interviewing District and Regional Registration Officers.
· Kumasi Technical University (Department of Secretaryship and Management) 12th to 16 April 2021, Simulation Exercise for Industrial Attachment. I acted as a Facilitator for the Seminar. Invigilator, Kumasi Technical University, April to August 2021 End of Semester Exams
Assist in supervising undergraduate, postgraduate and weekend students.
· Acting Provincial Coordinator NUGS-Sichuan September 2016 to June 2017
· President of National Union of Ghanaian Students- NUGS (Chengdu Chapter) 2016 to June 2017
· Excellence Performance Award (Second Class, UESTC) 2015/2016
· Academic Excellence Performance Award (UESTC, 2015/2016) Course Representative, University of Electronic Science and Technology of China, UESTC (China,2016)
· Welfare and Organizing Secretary (Management Student Association, UEWK) 2011/2012
· Assistance Sports Secretary of UEWK 2011/2012
· Student Representative Council (S.R.C.) Management Team 2011/2012
· Best Business Student in Dompoasi Senior High School, 200
Accomplishments
· Recorder-Writing of Report of the interviewee for NIA, Head office, 23rd July – 6th August 2022 Venue-Civil Service Training Center, Accra
· Trainee on “How to Write Investigative Report”, 8th - 10th June 2022, National Identification Authority, Head office- Accra.
· Project Management Institute (PMI-Ghana) -29th -30th July 2022 Topic “Making Project Management Indispensable for Business Result” Venue: Peninsula RESORT Hotel, Akosombo
· Participant: Africa Peace Building Network workshop (Proposal Writing), University of Ghana, Accra, Ghana 10/2022
· OAAD Global, Section Leader: Diversity, Pluralism and Intercultural Dialogue, Accra, Ghana, IFLRY 43rd General Assembly, 08/2021
Attendant (Online): Fundraising and Social Media Management Workshop, Johannesburg, South Africa, Africa Liberal Youth, 09/2020
· Participant: National Youth Policy Dialogue, Ghana, National Youth Authority, 11/2018
- Fundraiser/Administration/Team Leader, Wesley Methodist Society, Worcester 340 Main Street Suite 330, Worcester, MA, United States, Massachusetts 05/2023, 06/2023, 16, I devoted 16 hours of my time each week to raise funds on the streets and church of Worcester to support the fieldwork of deprived children of the Methodist Ghana Children Home.
Timeline
ADVANCE INDIVIDUAL TRAINING (AIT)
US ARMY
10.2023 - 01.2024
BASIC COMBAT TRAINING
US ARMY
08.2023 - 10.2023
ASSISTANT PRODUCTION SUPERVISOR (OPERATIONS)
FIBER TECH, INCOM Great Ideas
03.2023 - 08.2023
POLICY PLANNING RESEARCH, MONITORING AND EVALUATION ASSISTANT OFFICER (PPRME)
NATIONAL IDENTIFICATION AUTHORITY
03.2020 - 02.2023
RESEARCH ASSISTANT (PHD CANDIDATE)
Jiangsu University- SCHOOL OF MANAGEMENT
02.2018 - 12.2021
ASSISTANT MANAGER-INTERNATIONAL RELATION
Marriott International, Inc
02.2016 - 09.2019
COCOA LIFE PROJECT MANAGER/CONTRACT
COCOBOD, WORLD VISION ACCRA
08.2014 - 08.2015
CUSTOMER SERVICE (NATIONAL SERVICE)
GHANA COCOA BOARD-COCOBOD (CSSVD CONTROL UNIT)
08.2013 - 08.2014
CUSTOMER RELATIONSHIP OFFICER (INTERNSHIP)
ARB – ADANSI RURAL BANK, GHANA
05.2011 - 11.2011
Ph.D. - Management Science And Engineering
Jiangsu University
Master of Science - Public Administration
UESTC
Bachelor of Science - Management
University of Education, Winneba