Versatile and enthusiastic professional offering multiple years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
9
9
years of professional experience
Work History
Grocery Shopper
Instacart
01.2025 - Current
Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
Safely and securely loaded items to prevent damage during transport.
Support Supervisor
Lamps Plus
07.2021 - 10.2024
Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
Reduced setup time for new displays by streamlining processes and implementing efficient organizational systems.
Adapted quickly to changing market trends allowing for the display of new and relevant products in a timely manner.
Maximized product visibility by strategically placing items in high-traffic areas within the store layout.
Operated tools, equipment, and machinery according to safety standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
Increased accuracy in order fulfillment through meticulous organization and attention to detail.
Maintained optimal stock levels by monitoring sales data and collaborating with purchasing department to adjust order quantities as needed.
Shift Leader
Potbelly Sandwich Company
11.2018 - 08.2020
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Poke Ria
09.2016 - 10.2018
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.