Korbin Pierce

Utility Clerk

Grocery Outlet Bargain Market

Napa, CA

12.2022 - Current

Gathered shopping carts abandoned within store aisles and around parking lot to return to appropriate storage location and make available for customers entering store.
Greeted customers and answered telephones to respond to general inquiries regarding merchandise availability, pricing and location within store.
Transported equipment and inventory throughout store, pushing carts and carrying boxes with heavy loads.
Received new shipments of merchandise, signing for packages, documenting receipt, and unloading shipments to storage areas or store shelves as appropriate.
Observed customers, store associates, and vendors, keeping awareness of merchandise movement throughout store to implement loss prevention procedures.
Responded to store associate requests for assistance announced over store intercom system, supporting floor operations.
Emptied garbage cans and carried waste to designated disposal areas, maintaining sanitary environment and preventing unpleasant smells or unclean appearance.
Assisted in resolving customer inquiries regarding billing issues or product availability.
Operated cash register to process cash, check, and credit card transactions.
Answered multi-line telephone system and routed calls to appropriate personnel.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Communicated with customers and employees to answer questions or explain information.
Directed clients and guests to correct departments, rooms, and staff members.
Processed sales transactions to prevent long customer wait times.
Answered telephones, directed calls, and took messages.