Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Revenue Cycle Specialist
Electric Power Systems Inc.
09.2022 - 03.2024
Increased revenue by identifying and resolving billing errors in a timely manner.
Interface with operations team to understand which jobs are complete and ready to begin the billing process.
Ran weekly meetings regarding weekly indicator reports to review jobs, charges, and timesheet hours being changed to accurate company jobs.
Sent to clients or uploaded to clients portals companies invoices.
Communicated with clients to negotiate payment plans and resolve outstanding debts.
Analyzed financial reports to identify trends and areas for improvement in revenue cycle operations.
Accounts Payable Specialist
QUIRK AUTO DEALERS
01.2018 - 09.2022
Managing accounts payable using accounting software and other programs to process due invoices for payment
Analyzing workflow processes
Establishing and maintaining relationships with new and existing vendors
Ensuring bills are paid in a timely and accurate manner while adhering to departmental procedures
Processing transactions and performing accounting duties such as accounts maintenance, recording entries and reconciling books of accounts
Processing checks for interoffice departments on demand.
Reduced invoice processing time with accurate data entry and timely vendor communication.
Accounting Clerk /Administrative Assistant
SALEM NISSAN INC
08.2014 - 08.2017
Warranty Reconciliation
Processed wholesale and auction vehicles
Broke down and submitted deals
Processes payroll when needed
Accounts Payable
Stock in all new inventory
Answered multi phone line system
Completed daily reports
Cashed out customers.
Fleet Acquisition Administrator
MERCHANTS AUTOMOTIVE GROUP, INC
01.2011 - 05.2014
Provided Administrative support to Director of Fleet Acquisition and Disposition and Vehicle Purchasing Manager in their responsibilities of managing the growing lease fleet
Utilized company software to document, manage, and track vehicle orders
Responsible for the purchasing, pricing, calculating, preparing and submitting of fleet lease vehicle orders
Assisted with implementation, negotiation, and acquisition of factory ordered and out of stock vehicles
Supported Accounts Payable and Accounts Receivable implementing payments and rectifying pending payments.
Client Service Representative / Purchasing
MERCHANTS AUTOMOTIVE GROUP, INC
03.2006 - 01.2011
Assisted Sales Executives and internal executive level support for establishing client relationships
Resolved customer concerns and inquiries in a fast paced call center
Trained, guided and directed new employees on all internal systems and guidelines
Developed knowledge to convey lease structure, products and services to clients
Generated sales paperwork for vehicles.
Education
Bachelor Of Arts In Psychology -
UNIVERSITY OF NEW HAMPSHIRE
Manchester, NH
12.2003
Skills
Strong ability to prioritize and complete tasks in a fast paced work environment Held positions of responsibility over the past 23 years in administrative and customer service including; data entry, filing, phones, retail, accounts payable, account receivables and credit transactions Excellent interpersonal skills and ability to work well with others, in both supervisory or support staff roles While maintaining office efficiency and following standard policies and procedures Proficient in Sharepoint, Tenrox, Concur, CDK, PBS, Nvoicepay, Word, Excel, Outlook, CRM, Chrome, PC Carbook, Dealertrack DMS, NNANET
Manager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance ServicesManager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance Services