Summary
Overview
Work History
Education
Skills
Timeline
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Koreen Thomas

Baltimore,MD

Summary

Experienced with crowd control and guest services. Utilizes strong communication skills to ensure smooth event entry and positive guest experiences. Safe Management Russell St

Professional in security industry known for reliability and effective crowd management. Proven ability to maintain safety protocols and manage emergency situations calmly. Emphasizes teamwork and adaptability to meet evolving event needs while ensuring smooth operations and security.

Overview

10
10
years of professional experience

Work History

Ticket Taker

Baltimore Orioles
Baltimore, MD
06.2019 - Current
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
  • Maintained accurate records of attendance by diligently scanning tickets at the entrance.
  • Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.

Security Event Staff Member

Safe Management, Russell Street
Baltimore, MD
12.2014 - Current
  • Ensured crowd safety by effectively implementing and monitoring entry procedures and access control points.
  • Assisted in the successful execution of numerous events, providing exceptional customer service to attendees.

Education

Culinary Arts

Woodstock Job Corps
10900 Old Court Rd Woodstock Md. 21163
04.2008

Skills

  • Patience and empathy
  • Team player attitude
  • Strong attention to detail
  • Reliability and punctuality
  • Public safety awareness
  • Crowd management

Timeline

Ticket Taker

Baltimore Orioles
06.2019 - Current

Security Event Staff Member

Safe Management, Russell Street
12.2014 - Current

Culinary Arts

Woodstock Job Corps

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Koreen Thomas