Korey Bartron
Canandaigua
Summary
Hard worker, who believes in that the old adage, action speak louder than words. It's not just the big things in customer service that are important, but it's the little things that you do that will truly identify to your customers you care about them.
Overview
31
31
years of professional experience
1
1
Certification
Work History
School Bus Dispatcher
Phelps-Clifton Springs Central School District
Clifton Springs
03.2025 - 05.2025
- Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
- Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests
- Implemented safety protocols and procedures for drivers, ensuring compliance with local traffic laws and company regulations
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email
- Reduced average response time by XX% through implementation of streamlined dispatching processes
- Ensured compliance with Department of Transportation (DOT) regulations and maintained accurate records for audits
Mechanic/School Bus Driver Substitute
Canandaigua City School District
Canandaigua
02.2024 - 03.2025
- Performed routine inspections and preventative maintenance on machinery and equipment to ensure optimal performance and minimize downtime
- Identified potential issues through regular equipment checks, resulting in a XX% decrease in unexpected breakdowns
- Executed scheduled maintenance tasks, such as lubrication, filter changes, and belt replacements, according to manufacturer guidelines
- Collaborated with cross-functional teams to develop and implement preventive maintenance plans for new equipment installations
- Maintained accurate records of all maintenance activities, including repairs performed, parts used, and time spent on each task
- Utilized diagnostic tools and equipment to troubleshoot mechanical problems and determine root causes of failures
- Responded promptly to emergency repair requests to minimize production delays or disruptions
Mechanic Helper Substitute
Victor Central School District
Victor
12.2019 - 02.2024
- Performed routine inspections and preventative maintenance on machinery and equipment to ensure optimal performance and minimize downtime
- Identified potential issues through regular equipment checks, resulting in a XX% decrease in unexpected breakdowns
- Executed scheduled maintenance tasks, such as lubrication, filter changes, and belt replacements, according to manufacturer guidelines
- Collaborated with cross-functional teams to develop and implement preventive maintenance plans for new equipment installations
- Maintained accurate records of all maintenance activities, including repairs performed, parts used, and time spent on each task
- Utilized diagnostic tools and equipment to troubleshoot mechanical problems and determine root causes of failures
- Responded promptly to emergency repair requests to minimize production delays or disruptions
- Performed detailed inspections during planned shutdowns or seasonal downtimes to identify potential issues before they escalate into major problems
- Participated in continuous improvement initiatives by suggesting modifications or upgrades that could improve reliability or ease of maintenance
- Ensured compliance with safety regulations by following lockout/tagout procedures when working on energized systems
School Bus Driver
Victor Central School District
Victor
05.2017 - 02.2024
- Safely transported students to and from school, adhering to all traffic laws and safety regulations
- Maintained a clean and orderly bus interior, ensuring a safe and comfortable environment for students
- Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
- Communicated effectively with parents/guardians regarding pick-up/drop-off times and any changes in schedule
- Implemented discipline procedures when necessary to maintain a safe and respectful atmosphere on the bus
- Assisted students with boarding and exiting the bus, ensuring their safety at all times
- Followed designated routes according to established schedules, minimizing delays for students
- Responded promptly to emergencies or incidents during transportation, following appropriate protocols
- Collaborated with school staff to address student behavior issues or concerns related to transportation
- Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
- Attended regular training sessions on defensive driving techniques and student management strategies
- Ensured compliance with state regulations regarding driver qualifications, licensing, and vehicle inspections
- Coordinated with other drivers as part of a team effort to optimize efficiency in transporting students
Volunteer Firefighter/EMT-Basic/Advanced EMT-Intermediate
Palmyra VFD, Macedon Village VFD, Cheshire VFD, Finger Lakes Ambulance INC. Newark Arcadia, Volunteer Ambulance, Palmyra Volunteer Ambulance, Canandaigua Emergency Squad, North Seneca Volunteer Ambulance, Victor Farmington Ambulance, Shortsville Ambulance, Naples Ambulance
Finger Lakes
01.1994 - 07.2022
- Administered CPR and other life-saving techniques to individuals in cardiac arrest
- Responded to emergency calls for fires, accidents, and medical emergencies
- Performed initial assessment of patients' conditions and provided appropriate medical care
- Operated firefighting equipment such as hoses, ladders, and fire extinguishers
- Participated in search and rescue operations to locate missing persons or trapped individuals
- Assisted in the evacuation of buildings during emergencies, ensuring the safety of occupants
- Collaborated with team members to develop effective strategies for controlling fires and minimizing damage
- Maintained knowledge of hazardous materials handling procedures and implemented necessary precautions at incident scenes
- Provided public education on fire prevention techniques through presentations at schools, community events, etc
- Completed required paperwork accurately and promptly after each incident or patient encounter
- Participated in ongoing training programs to enhance skills in firefighting techniques and emergency medical services (EMS)
- Communicated effectively with dispatchers, team members, hospital staff, and other emergency personnel via radio or other communication devices
- Implemented protocols for infection control measures during patient care activities
- Coordinated efforts with law enforcement agencies during incidents involving criminal activity or violence
- Assisted in extricating individuals from vehicles involved in accidents using specialized tools
- Provided emotional support to victims of trauma or their family members
- Safely operated emergency vehicles under stressful conditions while adhering to traffic laws
- Maintained cleanliness and readiness of equipment including ambulances, fire trucks, etc
- Managed inventory levels of medical supplies ensuring availability when needed
- Investigated causes of fires by collecting evidence at the scene for further analysis
- Liaised with insurance companies regarding investigations into fire-related incidents
- Participated in community outreach programs to promote fire safety and emergency preparedness
- Provided guidance and support to junior firefighters and EMTs during training exercises
- Conducted inspections of fire hydrants, ensuring proper functioning and accessibility
- Collaborated with other emergency services agencies to coordinate resources during large-scale incidents
- Responded quickly to alarms, demonstrating excellent decision-making skills under pressure
- Maintained physical fitness through regular exercise routines to meet the demands of firefighting activities
- Demonstrated proficiency in operating specialized equipment such as thermal imaging cameras or hydraulic rescue tools
- Coordinated with neighboring departments to provide mutual aid assistance during emergencies
Security Officer
F.F. Thompson Hospital
Canandaigua
05.2016 - 05.2017
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Assisted in developing emergency response plans and conducting drills to prepare staff for various scenarios
- Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
- Collaborated with management to develop security policies that aligned with industry best practices
- Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Enforced company policies regarding trespassing, loitering, theft prevention, etc
- Coordinated with external vendors for maintenance of security equipment such as CCTV cameras
- Responded quickly during medical emergencies by providing first aid until medical professionals arrived
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Investigated incidents involving property damage or thefts within the premises
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
- Collaborated with other security personnel to ensure seamless coverage of all areas
- Implemented safety protocols during severe weather conditions or natural disasters
- Conducted risk assessments to identify potential threats and vulnerabilities in the facility's physical infrastructure
- Assisted in the development and implementation of security awareness training programs for employees
Education
GED -
Wayne Finger Lakes Career And Technical School
Williamson, NYSkills
- Warehouse experience
- Commercial driving
- Driving
- Service technician experience
- Microsoft Outlook
- Typing
- Delivery driver experience
- Conflict management
- Logistics management
- Handle communications
- Verbal communication
- Fleet dispatching
- Stress management
- Computer literacy
- Problem-solving abilities
- Work order generation
- Dispatching procedures
- Dispatch coordination
- Workflow prioritization
- Vehicle coordination
- Record keeping
- Technical aptitude
- Incident reporting
- Verbal and written communication
- Closing tickets
- Improving operations
- Dispatching field personnel
- Communication equipment operation
- Monitoring field personnel
- Tracking systems
- Equipment management
- Database updates
- Driver communication
- Critical thinker
- Updating logs
- Automotive diagnostics
- Computer skills
- Windows
- Mechanic experience
- Microsoft Office
- Tire service
- Maintenance
- Call center experience
- Office experience
- Brake repair
- Organizational skills
- Mechanical knowledge
- Diesel engine repair
- Paratransit
- Customer support
- Filing
- Transportation management systems
- Transportation management
- Analysis skills
- Automotive service
- Multi-line phone systems
- Administrative experience
- Power tools
- Automotive repair
- Microsoft Word
- Vehicle maintenance
- Phone etiquette
- Hydraulics
- Bus driving
- Freight
- Transportation planning
- Dispatching
- Van driver
- Assembly
- Microsoft Excel
- Google Docs
- Air brake
- Equipment repair
- Suspension
- Electrical experience
- Hand tools
- Logistics
- Safety protocol implementation
- Fleet management
- Radio communication
- Schedule coordination
- Customer service
- Compliance enforcement
- Time management
- Equipment maintenance
- Problem solving
- Effective communication
- Decision making
- Conflict resolution
- Team collaboration
- Attention to detail
- Active listening
- Data entry
- Verifying coverage
- Map reading
- Customer relationship management
- Multitasking and organization
- Service planning
- Database management
- Emergency protocols
- Decision-making
- Customer relations
- Navigation support
- Adjusting routes
- Dispatch software
- Route navigation
- Maintaining call metrics
- [Software] proficiency
- Traffic monitoring
- Service coordination
- Shift coordination
- Work order management
- Geographical expertise
- Prioritizing calls
- Delivery procedures
- Call handling
- Processing orders
- Stress tolerance
- Route planning
- Problem-solving
- Delivery support
- Routing orders
- Coordinating urgent deliveries
- Schedule management
- Database maintenance
- Process improvement
Certification
- CDL A
- Passenger Endorsement
- School Bus Endorsement
- Driver's License
- Air Brake Endorsement
Timeline
School Bus Dispatcher
Phelps-Clifton Springs Central School District
03.2025 - 05.2025
Mechanic/School Bus Driver Substitute
Canandaigua City School District
02.2024 - 03.2025
Mechanic Helper Substitute
Victor Central School District
12.2019 - 02.2024
School Bus Driver
Victor Central School District
05.2017 - 02.2024
Security Officer
F.F. Thompson Hospital
05.2016 - 05.2017
Volunteer Firefighter/EMT-Basic/Advanced EMT-Intermediate
Palmyra VFD, Macedon Village VFD, Cheshire VFD, Finger Lakes Ambulance INC. Newark Arcadia, Volunteer Ambulance, Palmyra Volunteer Ambulance, Canandaigua Emergency Squad, North Seneca Volunteer Ambulance, Victor Farmington Ambulance, Shortsville Ambulance, Naples Ambulance
01.1994 - 07.2022
GED -
Wayne Finger Lakes Career And Technical School
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