Korey Bass

Administrative Representative

Enterprise Holdings

Nashville, Tennessee

09.2014 - 04.2020

Designed and implemented policies and procedures to manage administrative and personnel-related functions.
Reviewed office needs in order to develop budget and justify approval.
Prepared and submitted requests for recruitment, promotion and reassignment.
Communicated factual and procedural information clearly, orally and in writing.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Conducted invoicing and investigated accounts receivables discrepancies.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Composed and proofread memos, letters and reports to verify error-free communication.
Maintained daily reports and advised executive leaders in decision-making processes.
Volunteered to help with special projects of varying degrees of complexity.
Maintained clean reception area to promote positive, professional environment for clients.
Answered and quickly redirected large volume of calls on central system.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Used [Software] to prepare various correspondence, reports and other written material.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Managed over [Number] monthly invoices for organization of [Number] people and maintained accurate processing and verification.