Korey Owens
Haddon Heights,NJ
Overview
25
25
years of professional experience
Work History
IT Coordinator
Vision Solar
Cherry Hill, NJ
03.2020 - Current
- Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
- Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
- Established procedures for handling sensitive information according to company policy guidelines.
Internal IT Support Representative
Dan's Custom Cars
Philadelphia, PA
09.1998 - Current
- Installed, configured and maintained network hardware and software.
- Troubleshot various technical problems related to networks such as slow speeds, connection drops.
- Provided technical support to end-users on their queries related to networking systems and services.
IT Coordinator
Tech Freire Charter School
Philadelphia, PA
04.2020 - 01.2022
- Installed and configured computer hardware operating systems and applications.
- Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
- Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
Solutions / IT Manager
XSE Group of PA
New Britain, PA
08.2004 - 01.2020
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Supervised lifecycle processes pertaining to IT framework.
- Recruited, trained and supervised IT department staff.
Education
Hardware & Software Certificate - Information Technology
Canon USA Technical Center
Cranbury, NJ11.2019
MCSE Certification - Computer And Information Sciences
Delaware Valley University
Doylestown, PA04.2010
No Degree - Information Technology & BSW
Monmouth University
West Long Branch, NJSkills
- Debugging Systems
- PowerShell Scripting
- Call Center technical support
- MAC OS experience
- Excellent communication skills
- Technical support for AWS, Azure, G Workspace
- Technical Sales experience
- Network Admin (TCP/IP, DNS, DHCP)
- Data analysis
- Technical writing and documentation
- Mobile app deployment (iOS, Android)
- SalesForce support
- WPM >50
- 10 years of management experience
- Canon, Xerox, and Samsung printing devices hardware and software experience
- Five9, DailPad experience
- PaperCut, Pharos experience
- Systems Implementation
Freelance Volunteer Experience
- Live Stream Tech - FPCHH
- Coach - Saint Rose of Lima
- Network Admin - Axiom Gym
- Coach - Haddon Heights
Timeline
IT Coordinator
Tech Freire Charter School
04.2020 - 01.2022
IT Coordinator
Vision Solar
03.2020 - Current
Solutions / IT Manager
XSE Group of PA
08.2004 - 01.2020
Internal IT Support Representative
Dan's Custom Cars
09.1998 - Current
Hardware & Software Certificate - Information Technology
Canon USA Technical Center
MCSE Certification - Computer And Information Sciences
Delaware Valley University
No Degree - Information Technology & BSW
Monmouth University