Overview
Work History
Education
Skills
Freelance Volunteer Experience
Timeline
AdministrativeAssistant
Korey Owens

Korey Owens

Haddon Heights,NJ

Overview

25
25
years of professional experience

Work History

IT Coordinator

Vision Solar
Cherry Hill, NJ
03.2020 - Current
  • Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
  • Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
  • Established procedures for handling sensitive information according to company policy guidelines.

Internal IT Support Representative

Dan's Custom Cars
Philadelphia, PA
09.1998 - Current
  • Installed, configured and maintained network hardware and software.
  • Troubleshot various technical problems related to networks such as slow speeds, connection drops.
  • Provided technical support to end-users on their queries related to networking systems and services.

IT Coordinator

Tech Freire Charter School
Philadelphia, PA
04.2020 - 01.2022
  • Installed and configured computer hardware operating systems and applications.
  • Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
  • Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.

Solutions / IT Manager

XSE Group of PA
New Britain, PA
08.2004 - 01.2020
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.
  • Supervised lifecycle processes pertaining to IT framework.
  • Recruited, trained and supervised IT department staff.

Education

Hardware & Software Certificate - Information Technology

Canon USA Technical Center
Cranbury, NJ
11.2019

MCSE Certification - Computer And Information Sciences

Delaware Valley University
Doylestown, PA
04.2010

No Degree - Information Technology & BSW

Monmouth University
West Long Branch, NJ

Skills

  • Debugging Systems
  • PowerShell Scripting
  • Call Center technical support
  • MAC OS experience
  • Excellent communication skills
  • Technical support for AWS, Azure, G Workspace
  • Technical Sales experience
  • Network Admin (TCP/IP, DNS, DHCP)
  • Data analysis
  • Technical writing and documentation
  • Mobile app deployment (iOS, Android)
  • SalesForce support
  • WPM >50
  • 10 years of management experience
  • Canon, Xerox, and Samsung printing devices hardware and software experience
  • Five9, DailPad experience
  • PaperCut, Pharos experience
  • Systems Implementation

Freelance Volunteer Experience

  • Live Stream Tech - FPCHH
  • Coach - Saint Rose of Lima
  • Network Admin - Axiom Gym
  • Coach - Haddon Heights

Timeline

IT Coordinator

Tech Freire Charter School
04.2020 - 01.2022

IT Coordinator

Vision Solar
03.2020 - Current

Solutions / IT Manager

XSE Group of PA
08.2004 - 01.2020

Internal IT Support Representative

Dan's Custom Cars
09.1998 - Current

Hardware & Software Certificate - Information Technology

Canon USA Technical Center

MCSE Certification - Computer And Information Sciences

Delaware Valley University

No Degree - Information Technology & BSW

Monmouth University

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