Korey Perry
Queen Creek,AZ
Summary
Experienced and enthusiastic individual adept at analyzing issues during service calls and providing effective solutions. Possesses a engaging and pleasant demeanor while excelling in building and maintaining customer relationships. Demonstrates exceptional organizational and dependability qualities, successfully managing multiple priorities with a positive attitude. Willingly embraces additional responsibilities to fulfill team objectives. As a detail-oriented team player, exhibits strong organizational skills and the capacity to manage multiple projects with precision. A diligent and passionate job seeker with a fervent dedication to securing entry-level positions while actively contributing towards the attainment of company objectives.
Overview
6
6
years of professional experience
Work History
Rotor and Aircraft Repair Technician
Able Aerospace
08.2023 - Current
- Maintained a safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
- Consistently met deadlines, prioritizing tasks effectively and efficiently completing assigned workloads.
- Collaborated with team members to troubleshoot issues, resulting in increased efficiency and improved problem-solving skills.
- Upheld company standards for quality control by conducting thorough inspections before delivering completed projects to clients.
- Optimized turnaround times on projects by implementing time-saving strategies without compromising on the quality of workmanship.
Recalibration Specialist
Safelite Auto Glass
11.2021 - 06.2023
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
Sales Associate
Kids Footlocker
11.2018 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lube Technician
Earnhardt Dodge
12.2019 - 08.2020
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Worked alone or in team-based systems to complete up to 10 oil changes each day.
Education
BBA - Business Management With A Focus in Finance
Chandler Gilbert Community College
Gilbert, AZ06.2027
Welding Certification - Welding
The Refrigeration School
Phoenix, AZ03.2023
High School Diploma -
Poston Butte High School
San Tan Valley, AZ05.2019
Skills
- Attention to Detail
- Customer Service
- Multitasking and Organization
- Written/Verbal Communication
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Relationship Building
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Rotor and Aircraft Repair Technician
Able Aerospace
08.2023 - Current
Recalibration Specialist
Safelite Auto Glass
11.2021 - 06.2023
Lube Technician
Earnhardt Dodge
12.2019 - 08.2020
Sales Associate
Kids Footlocker
11.2018 - 01.2022
BBA - Business Management With A Focus in Finance
Chandler Gilbert Community College
Welding Certification - Welding
The Refrigeration School
High School Diploma -
Poston Butte High School
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