Customer-focused offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.
Overview
18
years of professional experience
Work History
Marriott
Bridgewater, NJ
Guest Event Service Expert
02.2017 - Current
Job overview
Referred guests to local restaurants and recommended attractions in the area.
Greeted all guests in a courteous and professional manner.
Set up banquet rooms in a quick and efficient manner to accommodate event taking place throughout the day as for the next day as well.
Followed company regulations and rules promoting a safe environment for both travelers and employees.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Arranged special accommodations for guests to maintain optimal satisfaction.
Trap Rock Restaurant & Brewery
Berkeley Heights, NJ
Server
9 2017 - 05.2019
Job overview
Working Parties Serving Acoholic Beverages Such As Wine And Beer.
Delivered exceptional, friendly and fast service.
Correctly calculated charges, issued bills and collected payments.
Promptly and consistently reset tables with spotless service ware.
Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.
Served guests food as soon as it was prepared, which helped to ensure that it was eaten at the proper temperature.
Panera Bread
Piscataway, NJ
Dining /Line cook
03.2015 - 02.2017
Job overview
Served fresh, hot food with a smile in a timely manner.
Resolved guest complaints promptly and professionally.
Accurately measured ingredients required for specific food items.
Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Properly portioned and packaged take-out foods for customers.
Old Navy
Watchung, NJ
Sales Associate
10.2011 - 02.2017
Job overview
Met incoming customers and provided immediate assistance.
Completed purchases with cash, credit and debit payment methods.
Trained all new sales employees on effective techniques.
Answered incoming telephone calls with professional and knowledgeable responses.
Frank Millman
Edison, NJ
Warehouse
06.2007 - 09.2007
Job overview
Unloaded, picked, staged and loaded products for shipping.
Transported goods from racks, shelves, and vehicles.
Completed orders and packaged items placing them in the correct area to be shipped out.
Education
Le Cordon Bleu: Atlanta
Associate of Science from Culinary Arts
2011
Plainfield High School
High School Diploma
2009
Skills
Highly responsible and reliable
Team player mentality
Outgoing personality
Time management ability
Work Preference
Work Type
Full Time
Work Location
On-SiteRemote
Important To Me
Career advancementWork-life balanceHealthcare benefitsFlexible work hoursWork from home optionPaid time off401k match
Timeline
Guest Event Service Expert
Marriott
02.2017 - Current
Dining /Line cook
Panera Bread
03.2015 - 02.2017
Sales Associate
Old Navy
10.2011 - 02.2017
Warehouse
Frank Millman
06.2007 - 09.2007
Server
Trap Rock Restaurant & Brewery
9 2017 - 05.2019
Le Cordon Bleu: Atlanta
Associate of Science from Culinary Arts
Plainfield High School
High School Diploma
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