Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Korey Walton

Hope,AR

Summary

Driven by a results-focused approach, I excelled at Mclarty Fords, enhancing customer satisfaction through exceptional service and relationship building. Skilled in inventory control and problem-solving, I successfully implemented process improvements, contributing to a significant increase in efficiency. My ability to collaborate effectively with teams underscores my commitment to achieving and surpassing sales goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sales Associate

Mclarty Fords
08.2021 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Production Worker

Firestone Products
06.2009 - 08.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Inspected and adjusted work performed to meet expectations.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Participated in regular meetings with team members to discuss production updates.
  • Adjusted machines to increase productivity for runs.
  • Managed inventory levels and restocked supplies to keep up with high production needs.

Shipping and Receiving Manager

Southern Bakeries
05.1999 - 10.2007
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
  • Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
  • Reduced shipping errors by implementing a comprehensive quality assurance program.
  • Conducted performance evaluations of shipping and receiving team members regularly to identify areas for growth and development while reinforcing expectations for productivity levels.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Negotiated with Number different freight companies and received annual contracts resulting in cost savings of Number%.
  • Improved order processing speed by introducing barcode scanning technology into the workflow process.
  • Managed budgets related to shipping and receiving expenses while achieving cost-saving measures without compromising operational efficiency.
  • Organized cross-functional meetings that facilitated open dialogue amongst various departments including Sales Representatives, Customer Service Specialists, and Warehouse Associates.
  • Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
  • Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
  • Monitored supply chain trends to identify potential challenges or opportunities for growth within the industry sector.
  • Collaborated with procurement team members regarding vendor selection criteria based on quality standards as well as competitive pricing structures.
  • Implemented new software systems to automate tracking and documentation of shipments, improving accuracy and reducing manual labor hours spent on paperwork.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Ensured company-wide compliance with federal regulations regarding hazardous materials handling in both storage and transportation contexts through employee training sessions.
  • Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Organized records of vehicles, schedules and completed orders.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Collaborated with manufacturing and supply chain management.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Education

Graduate -

Hope High School
Hope, AR
05.1998

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Flexible Schedule
  • Verbal/written communication
  • Stocking and Receiving
  • Conflict Resolution
  • Client Service
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • POS System Operation
  • Meeting deadlines
  • Merchandising knowledge
  • Professional Demeanor
  • Retail Store Operations
  • Guest Relations
  • Sales Training
  • Strategic Planning
  • Merchandising understanding
  • Inventory Tracking
  • Building rapport
  • Inventory Control
  • Policy and Procedure Adherence
  • Merchandise Display
  • Product Recommendations
  • Order Processing
  • Sales Goals Attainment
  • Display Setup

Certification

Forklift operator license

Timeline

Sales Associate

Mclarty Fords
08.2021 - 06.2024

Production Worker

Firestone Products
06.2009 - 08.2021

Shipping and Receiving Manager

Southern Bakeries
05.1999 - 10.2007

Graduate -

Hope High School

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Korey Walton