Escrow Assistant offering 2 year background managing administrative needs in high-volume office environments. Experienced in escrow procedures with professional demeanor and excellent communication skills.
Greeted clients with professional and upbeat personality.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Escrow Assistant
Clear Title
Las Vegas, NV
05.2022 - 09.2022
Scheduled signings and gathered required paperwork.
Maintained open communication with lenders, brokers
Obtained documents such as proof of insurance and HOA statements.
Prepared estimated closing statements for buyer and seller.
Documented security transactions such as purchases, sales and conversions to create in-depth database of clients and transactions completed.
Escrow Closer/ Receptionist
Lawyers Title Company
Las Vegas, NV
07.2017 - 05.2022
Coordinated and distributed disclosures, schedules and other closing documents.
Developed and maintained courteous and effective working relationships.
Estimated closing dates and scheduled meetings.
Received and processed stock into inventory management system.
Handled phone calls per day to address customer inquiries and concerns.
Hotel Guest Service Manager
Linq Hotel And Casino ( Imperial Palace)
Las Vegas, NV
09.1984 - 01.2011
Oversaw lobby operations and concierge services.
Understood and implemented safety and emergency procedures.
Monitored staff training, scheduling and shift changes.
Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
Implemented procedures and services to improve hotel services and amenities.
Attended to customer needs, responding to questions, complaints and escalations.
Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
Oversaw day-to-day operations of 2700 room hotel with staff of 50 employees.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.