Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kori Fielding

Amarillo,TX

Summary

Proactive Waitress and Server with extensive experience in food and beverage service, as well as retail sales. Skilled in customer service, order management, and team collaboration, with a focus on enhancing customer satisfaction. Brings strong multitasking abilities and a dedication to maintaining a clean, welcoming environment. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

4
4
years of professional experience

Work History

Waittress

Texas Fire House
2021.10 - 2023.02

I loved working here, i did leave because i had a baby and not a full time babysitter. my responsibilities at Texas Fire House was to greet all the guest, take food and drink orders, bring drinks and food to my guest, check on them, check them out, clean the table and at the end of the night we had side work assigned to us.

  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Server

Coyote Bluff Cafe
2021.05 - 2022.11
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Women's Shoes Sales Associate

Dillards Department Store
2018.11 - 2020.05
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Continuing Education - Massage Therapy

Amarillo College
05.2020

High School Diploma -

Tascosa High School
3921 Westlawn Ave
05.2018

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Safe Food Handling
  • Cleanliness
  • Performance Improvement
  • Point of sale operation
  • Order Management
  • Banquet Coordination

Timeline

Waittress

Texas Fire House
2021.10 - 2023.02

Server

Coyote Bluff Cafe
2021.05 - 2022.11

Women's Shoes Sales Associate

Dillards Department Store
2018.11 - 2020.05

Continuing Education - Massage Therapy

Amarillo College

High School Diploma -

Tascosa High School
Kori Fielding