Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Kori Jones

Deerfield Beach,FL

Summary

Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Floor Technician

Bottomzupp Floor Removal
06.2023 - 03.2024
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Effectively communicated progress updates and identified issues to management during regular meetings or reporting sessions.
  • Contributed to a positive company reputation by maintaining a professional demeanor and providing high-quality floor maintenance services in all interactions.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Increased customer satisfaction by maintaining a consistently clean and well-presented facility through diligent floor care.
  • Enhanced overall cleanliness by efficiently performing daily floor maintenance tasks such as sweeping, mopping, and vacuuming.
  • Supplied accurate measurements and estimates for projects.
  • Contributed to a positive work environment by assisting fellow team members with their tasks when needed.
  • Conducted regular inspections of facilities to ensure compliance with established cleanliness standards.

Customer Service Representative

Hertz Rent-a-Car
01.2021 - 02.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Updated account information to maintain customer records.
  • Maintained up-to-date knowledge of product and service changes.
  • Streamlined the rental process with efficient use of car rental software programs and tools.
  • Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Educated customers about billing, payment processing and support policies and procedures.

BDL Laborer

The Coca-Cola Company
03.2020 - 01.2021
  • Perform everyday task by fixing broken, damage or lost goods.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Quality Control Technician

Old Castle Coastal
08.2016 - 02.2020
  • Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
  • Performed tests and inspections to conform to established standards.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
  • Reduced customer complaints by proactively addressing potential issues before products left the facility.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Created testing protocols to be used across product lines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.

Landscape/Groundskeeper Service Tech

Majestic Golf Club
09.2011 - 04.2016
  • Daily maintenance and appearance of commercial/residential and golf course properties
  • Fertilize, grounds keeping, monitor, organize, spray maintenance of the general property
  • Transporting of Heavy machinery from one location to another
  • Operate powered equipment such as mowers, tractors, chainsaws, electric clippers, sod cutters, pruning saws, brush trimmers, etc.
  • Performed regular watering and fertilizing of lawns, trees and shrubs to promote healthy vegetation growth.
  • Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
  • Implemented erosion control measures protecting soil integrity during inclement weather events.
  • Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
  • Inspected gardens for pests, weeds and diseases.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Communicated effectively with clients addressing concerns about their property''s health or appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Provided excellent customer service leading to repeat business and positive referrals from satisfied clients.

Education

Richard Milburn Academy
Fort Myers, FL
06.2011

Skills

  • Fork lift Operator
  • Leadership
  • People Skills
  • Communication Skills
  • Job site Preparation
  • Flooring Project Management
  • General Labor
  • Construction Laborer
  • Assembly Line
  • Warehouse Associate
  • Factory
  • Quality Control
  • Quality Inspection
  • Maintenance
  • Leadership
  • Customer service
  • Delivery Driving
  • Assembly
  • Materials Handling
  • Metal Stud framing
  • Remodeling
  • Construction
  • Power Tools
  • Carpentry
  • Trim Carpentry
  • Heavy Lifting
  • Janitorial Experience
  • Basic Repairs

Certification


  • Electric Pallet Jack - 2 years
  • Licensed Forklift Operator - 4 years

Awards

Awarded Employee of the Month

Timeline

Lead Floor Technician

Bottomzupp Floor Removal
06.2023 - 03.2024

Customer Service Representative

Hertz Rent-a-Car
01.2021 - 02.2023

BDL Laborer

The Coca-Cola Company
03.2020 - 01.2021

Quality Control Technician

Old Castle Coastal
08.2016 - 02.2020

Landscape/Groundskeeper Service Tech

Majestic Golf Club
09.2011 - 04.2016

Richard Milburn Academy

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Kori Jones