Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
BusinessAnalyst

Kori Kirksey

Mortgage Underwriter
Clinton Township,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Underwriter II, Project Underwriter

United Wholesale Mortgage
Pontiac, MI
01.2024 - Current
  • Evaluated loan applications by reviewing income, assets, credit reports, and financial documents to assess borrower eligibility
  • Ensured compliance with federal, state regulations, and United Wholesale Mortgage (UWM) underwriting guidelines
  • Made loan approval or denial decisions based on risk assessment and company policies
  • Specialized in underwriting for condominium projects, ensuring compliance with condo-specific regulations and requirements
  • Collaborated with loan officers, processors, and condominium associations to gather necessary documentation for condo underwriting
  • Managed a high-volume portfolio of condo loans while maintaining accuracy and attention to detail
  • Utilized automated underwriting systems (AUS) and other technology to streamline the loan decision-making process
  • Worked closely with internal teams to identify and resolve any issues related to condo eligibility, documentation, or legal status
  • Collaborated closely with brokers to review loan files, ensuring all required documentation was accurate and complete
  • Worked with brokers to address conditions, resolve issues, and gather additional information needed to meet underwriting requirements
  • Verified that all loans met UWM guidelines and were compliant with regulatory standards before issuing final approval
  • Ensured loans were 'clear to close' by confirming that all conditions were satisfied, facilitating a smooth closing process for borrowers
  • Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
  • Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
  • Communicated effectively with lenders, brokers and other external partners involved in transactions.
  • Utilized diverse data tools and processes to analyze, interpret and manage data.

Operations Manager

FedEx Ground
Sterling Heights, MI
10.2021 - 01.2024
  • Played a key role in the launch of a new state-of-the-art distribution center, overseeing all aspects of its establishment, from hiring and onboarding new personnel to the seamless integration of operational processes
  • Orchestrated and supervised cross-functional teams of up to 100 employees, ensuring the flawless execution of day-to-day operations, maintaining peak efficiency, and upholding the highest standards of quality and safety
  • Distinguished as the Chair of the Facility Safety Committee, taking a leadership role in crafting and enforcing comprehensive safety protocols and initiatives
  • Conducted rigorous dock inspections to guarantee full compliance with safety regulations, fostering a culture of safety throughout the facility
  • Led and managed the operations of multiple teams within a single, high-volume distribution facility, streamlining workflows, optimizing resource allocation, and consistently exceeding performance metrics and targets
  • Collaborated closely with a team of fellow Operations Managers, harmonizing efforts to orchestrate the sorting process efficiently and achieve station-specific goals
  • Actively analyzed sortation volume data to generate daily reports, facilitating informed decision-making and continuous improvement
  • Generated and maintained detailed reports based on station service data, providing valuable insights into operational trends and performance metrics, which contributed to strategic planning and decision-making at the managerial level
  • Demonstrated proficiency in operating heavy machinery, including fifth-wheel vehicles, while executing precise parking and organization of 28' and 53' trailers
  • Conducted meticulous safety checks to ensure the equipment's proper functionality and safety compliance
  • Played a pivotal role in coordinating sortation destinations with ISS systems and efficiently dispatching linehaul operations using TMS systems, optimizing routing and ensuring timely delivery schedules
  • Leveraged advanced proficiency in Microsoft Office applications to facilitate data analysis, reporting, and communication, further enhancing operational efficiency and effectiveness
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Built strong operational teams to meet process and production demands.
  • Addressed customer concerns with suitable solutions.
  • Presented performance and productivity reports to supervisors.

Operations Manager

FedEx Ground
Livonia, MI
06.2020 - 10.2021
  • Coordinated and supervised diverse teams comprising up to 65 dedicated employees, orchestrating their daily activities to ensure seamless operational flow and optimal productivity
  • Proficiently operated heavy machinery, including fifth-wheel vehicles, to expertly maneuver, park, and systematically arrange 28' and 53' trailers
  • Diligently conducted mandatory safety checks to guarantee equipment reliability and compliance with stringent safety standards
  • Led and managed operational teams in a busy distribution facility, improving efficiency, teamwork, and consistently meeting performance goals
  • Collaborated seamlessly with a team of fellow Operations Managers, meticulously planning and executing the sorting process to meet and exceed station-specific metric goals
  • Fostered robust communication channels to facilitate operational synergy
  • Coordinated and optimized sortation destinations in alignment with ISS systems, ensuring the efficient flow of packages through the distribution center and contributing to a more streamlined sorting process
  • Exhibited adeptness in dispatching linehaul operations utilizing state-of-the-art Transportation Management System (TMS) software for routing efficiency and punctual delivery schedules
  • Leveraged a comprehensive skill set in Microsoft Office applications to facilitate data analysis, reporting, and communication, thereby enhancing the overall operational efficacy and productivity
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Created detailed reports on the performance of individual departments within operations.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Presented performance and productivity reports to supervisors.
  • Improved morale and management communication by creating employee recognition and rewards practices.

Package Handler, Switcher Operator

FedEx Ground
Livonia, MI
11.2019 - 06.2020
  • Proficiently operated heavy machinery, including fifth-wheel vehicles, to expertly maneuver, park, and systematically arrange 28' and 53' trailers.
  • Diligently conducted mandatory safety checks to guarantee equipment reliability and compliance with stringent safety standards.
  • prepare, sort, load, and unload packages
  • Train other package handlers on loading, unloading, palletizing, and scanning techniques
  • Promoted to switcher operator within 6 months
  • Promoted to operations manager within 6 months
  • Inspected packages for damages or defects and recorded any issues found.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Responded promptly to customer inquiries about shipment status updates.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.

Education

Associate's Degree - General Studies

Macomb Community College
Macomb, MI
01.2019

High School Diploma -

Armada High School
Armada, MI
01.2016

Some College (No Degree) - Art History and Business Administration

Wayne State University
Detroit, MI

Skills

  • Microsoft Office Suite
  • EDGE
  • EASE
  • Google Workspace
  • Transportation Management System
  • SAP Business Objects
  • E-Verify
  • Kronos Timekeeping
  • Workday
  • Team and Project Management
  • Multitasking
  • Working Under Pressure
  • Adaptability to Fast-Paced Environments
  • Critical Thinking and Observation
  • Resource Optimization for Positive ROI on Labor Time
  • Problem-Solving
  • Decision-Making
  • Data Analysis
  • Self-Organization
  • Self-Management
  • Self-Motivation
  • Inventory Management
  • Team Leadership
  • Safety Compliance
  • Customer Service
  • Resource Optimization
  • Operating Heavy Machinery
  • Creditworthiness assessment
  • Analyzing data
  • Loan approval & denial
  • Credit analysis
  • Underwriting guidelines
  • Time management abilities
  • Adaptability
  • Critical Thinking
  • Fraud Detection
  • Data Management
  • Strategic Planning

References

  • Colin Printz, 586-255-4706, Team Lead at United Wholesale Mortgage
  • Brandon Goike, 810-543-5060, Team Lead at United Wholesale Mortgage
  • Jenna Lucente, 586-291-0191, Sort Manager at FedEx Ground

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Underwriter II, Project Underwriter

United Wholesale Mortgage
01.2024 - Current

Operations Manager

FedEx Ground
10.2021 - 01.2024

Operations Manager

FedEx Ground
06.2020 - 10.2021

Package Handler, Switcher Operator

FedEx Ground
11.2019 - 06.2020

Associate's Degree - General Studies

Macomb Community College

High School Diploma -

Armada High School

Some College (No Degree) - Art History and Business Administration

Wayne State University

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Kori KirkseyMortgage Underwriter