Kori Miller

Bartender

Iron Horse

04.2021 - Current

Served high customer volumes during special events, days, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash and drawers.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Obtained cash bank and stocked service bar to prepare for operation.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Boosted beverage sales, designing and promoting range of signature cocktails.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Enhanced customer experience with engaging conversations and personalized drink recommendations.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Contributed to event success, planning beverage menus and efficiently serving large groups.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Mixed unique and interesting cocktails for customers, including bar specials.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared garnishes by evenly slicing and pitting fruits.
Created attractive bar displays by strategically arranging bottles and glasses.
Completed requisitions to maintain required stock par levels.

Summary

Overview

Work History

Bartender

Education

Skills

Timeline

Bartender