Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kori Richards

Rawlins,WY

Summary

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Stinker Stores
05.2025 - Current
  • Supervised daily store operations to ensure smooth functionality and customer satisfaction
  • Trained and developed staff, enhancing team performance and service quality
  • Implemented inventory management systems, improving stock accuracy and availability
  • Analyzed sales data to identify trends, driving strategic merchandise decisions
  • Resolved customer complaints effectively, fostering positive relationships and loyalty
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Store Manager

Wyoming Retail Store Group LLC
11.2018 - 08.2022
  • Directed daily store operations, ensuring efficient workflow and optimal customer service.
  • Trained and mentored staff, fostering a collaborative team environment for enhanced performance.
  • Implemented inventory control measures, reducing shrinkage through effective stock management practices.
  • Analyzed sales data to inform strategic decisions, improving product placement and merchandising strategies.
  • Managed staff scheduling, balancing labor costs with customer service demands for operational efficiency.

CNA

Memorial Hospital of Sweetwater County
04.2022 - 06.2022
  • Provided compassionate care to patients, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs and reported changes to healthcare team, enhancing patient safety and response times.
  • Assisted in maintaining a clean, safe environment by adhering to infection control protocols and sanitation standards.
  • Collaborated with nursing staff to develop personalized care plans, promoting holistic well-being for each patient.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

GED -

Western Wyoming Community College
Rock Springs, WY
06-2013

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Time management
  • Store organization
  • POS systems
  • Team management
  • Upselling and cross selling
  • Mentoring and coaching
  • Inventory counting

Timeline

Assistant Store Manager

Stinker Stores
05.2025 - Current

CNA

Memorial Hospital of Sweetwater County
04.2022 - 06.2022

Store Manager

Wyoming Retail Store Group LLC
11.2018 - 08.2022

GED -

Western Wyoming Community College

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