Kori Robinson

Created all incoming Loan estimates for Brokers and Processors. Made any corrections to Loan amounts, property taxes, or any calculations needed for the programs the company offered. Met deadlines for loans to close. Trained new hires, as well as educated other departments in meetings with how our department works. Kept excel sheets of loans corrected, kept notes of any changes that occurred, as well as trained on Zoom/Teams chat. Cross-trained in Closing Disclosures/DOC Department. Took any incoming phone calls for the Department. Received bonuses based on performance.

Manage Quick books accounts, create invoices for all projects, maintained business bank accounts, kept records of all receipts and fuel receipts for each employee, managed new hire paperwork for new employees, verify accuracy of timesheets to submit payroll, manage all business emails as well as all business accounts. Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.

In charge of making bank deposits, maintained cash drawer, managed front desk by scheduling patients and answering any incoming calls, Roomed patients for exams and scheduled follow up appointments, helped run nutrition classes and educated new incoming patients, helped with informative dinners, and signed new patients to the program, In charge of making Superbills to send to insurance companies, as well as resolve any issues with insurances or outstanding debts with patients. Performed excellent patient Care, Worked with EMR and Paper charts, Processed payments, and collected balances due.

Worked in a very fast paced environment to assure product was put out in a timely manner, Assisted with meal prep and scheduling employees, Addressed customer’s questions and concerns as well as complaints in person and via telephone, Opened and closed the restaurant kitchen, Offered exceptional customer service to differentiate and promote the company brand, Educated customers on food content and special promotions, Kept server areas clean and stocked to increase efficiency while working tables, Greeted new customers, discussed specials and took drink orders, Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business, Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest,Bussed and reset tables to keep dining room and work areas clean, Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Answered phones, scheduled appointments, verified insurance, roomed patients, gave injections, EKGs, urinalysis, hemoglobin and anemia checks, provided excellent Patient Care, Worked with EMR and Paper charts, Processed payments and collected balances due, Obtained accurate medical histories from patients, highlighting critical information, Explained procedures to patients to reduce anxieties and increase patient cooperation, Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment, Efficiently performed insurance verifications, pre-certifications and pre-authorization functions, Updated inventory, expiration and vaccine logs to maintain current tracking documentation.