Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KORI WATERS

McAllen,United States

Summary

With over 10 years of experience administrating various City programs and services developing and managing inclusive community programs, multi-site facility operations, and large-scale events. Daily operations included cash handling practices, customer service and marketing outreach. Liaison between various community organizations and neighboring school districts. Committed to building impactful partnerships and delivering high-quality, accessible City services.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Remote Operations Manager

KW Handyman, LLC
10.2021 - 08.2024
  • Directed remote business operations including staffing, payroll, and client account management.
  • Coordinated project timelines and scheduled subcontractors/vendors.
  • Oversaw inventory management and supply procurement.
  • Ensured seamless client communication and service delivery.
  • Quarterly Budget meetings and end of the year budget analysis

Superintendent of Aquatics

City of McAllen, Parks and Recreation Department
02.2019 - 09.2021
  • Managed partnerships with swimming associations and implemented safety guidelines.
  • Oversaw renovation projects for Municipal and Boys & Girls Club pools.
  • Supervised 20-30 staff members across seasonal swim programs and meets.
  • Coordinated pool scheduling and presented attendance/performance reports.
  • Conducted Lifeguard, CPR & First Aid training for multi-city departments.
  • Organized major events including youth swim meets, themed pool events, and regional swim competitions.
  • Department liaison for TPPC, TAAF, TRAPS, NRPA
  • Managed a 400k yearly budget.
  • Oversaw pool maintenance operations, ensuring high standards of cleanliness and safety.
  • Managed budget allocation for departmental projects, optimizing resource utilization across various initiatives.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Worked with specialized teams to accomplish all objectives and achieve goals.
  • Resolved conflicts between staff and customers swiftly and professionally.

Superintendent of Athletics

City of McAllen, Parks and Recreation Department
04.2017 - 02.2019
  • Led athletic programming and policy development for city-wide youth and adult sports.
  • Oversaw the construction of the McAllen Youth Baseball Complex.
  • Oversaw the renovation for the Municipal Softball Complex.
  • Supervised 40-85 employees and developed facility schedules for seven sports associations.
  • Secured qualifying tournament bids in partnership with the City Visitors Bureau.
  • Coordinated annual marketing events like the McAllen Marathon, 4th of July Parade, and Holiday Parade.
  • Department liaison for TAAF Games of Texas, Winter Games, Golden Age Olympics, Community outreach
  • Managed a 500k yearly budget.
  • Developed partnerships with local organizations to promote community events and activities in parks.
  • Evaluated ballpark conditions regularly, identifying areas for improvement and initiating corrective actions.
  • Supervised umpire and referee training each season and followed TASO safety practices and procedures.
  • Investigated and reported on accidents, injuries and near-miss incidents for each sports league.

Supervisor of Recreation and Events

City of McAllen, Parks and Recreation Department
02.2014 - 03.2017
  • Supervised after-school and seasonal youth programs, cheer/dance camps, and summer activities.
  • Implemented staff safety trainings and program evaluations.
  • Managed vendor and sponsor relationships for high-impact city events.
  • Executed contracts, fee collections, and event budgets.
  • Directed event setup and logistics at offsite facilities.

Recreation Supervisor - Palm View Community Center

City of McAllen, Parks and Recreation Department
12.2012 - 01.2014
  • Developed community partnerships to enhance sports and recreation programming.
  • Wrote and submitted successful grant proposals for equipment and program funding.
  • Reconstructed after-school program guidelines and established nutrition partnerships.
  • Coordinated with McAllen ISD and A&M Healthy South Texas on major initiatives like the McAllen Kids Marathon.
  • Led a customer service team of up to 85 part-time employees.
  • Oversaw the department volunteer program for various city-wide events.
  • Implemented over 40 different youth programs within three seasons.
  • Supervised adult basketball and volleyball leagues
  • Directed recreational programs, ensuring alignment with community needs and departmental goals.
  • Oversaw staff training and development, enhancing team performance and service delivery standards.

Education

Bachelor of Science - Kinesiology

University of Texas at Pan American
Edinburg, TX
01.2013

Skills

  • Coordinating community events
  • Management of programs and facilities
  • Multi-unit operations management
  • Leadership and Problem-solving
  • Supervising of full time/part time/seasonal staff
  • Objective-oriented
  • Adaptability

Certification

  • Lifeguard/First Aid/CPR/AED

2021-2025

  • C.P.O.- Certified Pool Operator

2021-2026

  • Initial Renovator

2023-2028

Timeline

Remote Operations Manager

KW Handyman, LLC
10.2021 - 08.2024

Superintendent of Aquatics

City of McAllen, Parks and Recreation Department
02.2019 - 09.2021

Superintendent of Athletics

City of McAllen, Parks and Recreation Department
04.2017 - 02.2019

Supervisor of Recreation and Events

City of McAllen, Parks and Recreation Department
02.2014 - 03.2017

Recreation Supervisor - Palm View Community Center

City of McAllen, Parks and Recreation Department
12.2012 - 01.2014

Bachelor of Science - Kinesiology

University of Texas at Pan American

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