Kori Williams

Led diversity equity, and inclusion initiatives by organizing programs and discussions that promote cultural awareness, and belonging Collaborated with leadership to strengthen inclusive policies, and practices facilitated conversations on equity and biases and monitored progress towards inclusive and supportive an inclusive and supportive environment for all.

• Ensures the Organization’s vision and mission statement and the Department's goals and objectives are incorporated in the daily operations of the agency Ensures compliance and implementation of the Department’s Policies and Procedures relative to In-Home and Community Supports; Companion Supports; and Community Participation Supports.
  Assembles, maintains, and monitors all individual records.
  Works all assigned schedules, including but not limited to: arriving and departing on time, requesting time off in advance, and notifying your supervisor of changes to your assigned work schedule, along with serving as an On-Call supervisor per schedule
  Clocks in and out before and after every shift and submits.
  Completes and maintains all required State mandated training requirements annually.
  Participates in various committees or workgroups as approved.
  Attends meetings and training sessions as required.
  Valid and current PA Driver’s License, proof of current vehicle insurance and registration.
  Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Programming:
  Participates in the individual plan process, development, team reviews and implementation in accordance with Chapter 6100 regulations.
  Encourages the acquisition of skills to achieve a greater level of independence.
  Ensures and supports the integration of individuals in the community.
  Ensures and supports individuals’ communication and involvement with families and friends.
  Schedules and attends (as necessary) medical appointments and maintains medical records for individuals supported.
  Ensures the social, emotional, and environmental needs of all individuals are met. • Ensures the financial and independent living needs of all individuals are met.
  Ensures that individuals live in an environment which promotes their growth.
  Ensures each individual's rights are protected. Communication:
  Informs the In-Home and Community Supports Manager of any health-related, fiscal, or personnel-related issues on a regular basis.
  Ensures effective communication with the individuals supported, families, and other people involved with the provision of supports for the individual
  Represents KZL Agency in a professional manner to families, support coordinators, State officials, and community partners when required.
  Maintains individual confidentiality. Documentation:
  Implements Individualized Support Plan goals for all individuals.
  Responsible for quarterly reviews; responsible for the development of goal plans with individual goals.
  Ensures completion of all documents and all program data, including but not limited to ISP data.
  Ensures that all documentation is completed accurately and in a timely manner.
  Ensures that all documentation is uploaded and correct in THERAP.
  Reviews, acknowledges, and completes communication documentation including but not limited to S-comms before, during, and at the end of every shift.
  Ensures the accuracy of medical documentation.
  Ensures compliance with all state regulations and company policies.
  Identifies areas of concern and/or reports to In-Home and Community Supports Manager.
  Maintains awareness of new developments and current trends in the area(s) of expertise.
  Acts as an on-call person.
  Attends required meetings and mandatory training sessions related to Human Services.
  Assumes other responsibilities as required. Staffing Responsibilities:
  Ensures staff has the resources needed to provide social, emotional, and environmental support to the individuals to ensure their happiness, health, and safety.
  Provides staff coverage and has the responsibility of ensuring all individuals’ service hours are being completed.
  Trains staff assigned to individuals ensuring that they are adequately prepared and informed on job functions and expected standards.
  Trains new Direct Support staff members, ensuring effective on-boarding and successful transition from the classroom to on-the-job training.
  Provides on-going training to staff as needed. Teamwork:
  Treats all individuals and coworkers with dignity, respect, and fairness.
  Works as a team to ensure all job responsibilities are complete.
  Provides support to other team members. Qualifications
  High School diploma; some college experience preferred
  2 years of experience working with adults with intellectual/developmental disabilities and/or mental health disorders
  Effective writing and organizational skills
  Strong written and verbal communication skills
  Valid Pennsylvania Driver’s License
  Reliable transportation
  Proof of vehicle insurance and registration
  Satisfactory completion of a criminal background investigation
  
• Committee Chairperson
  KZL Agency • Pittsburgh, PA January 2026 to Present Led diversity equity, and inclusion initiatives by organizing programs and discussions that promote cultural awareness, and belonging collaborate with leadership to strengthen inclusive policies, and practices facilitated conversations on equity and biases and monitor progress towards inclusive and supportive environment for all.

Responsible for maintaining a safe, supportive and healthy environment while providing direct care assistance and training to people
with developmental disabilities who live in residential settings, based on each individual’s skills, preferences, needs, choices, and
values. Provides opportunities for individuals to be as independent as possible, to develop relationships with others, and to be involved
in their community. Ensures compliance with Chapter 6400 Regulations, the Allegheny County Department of Human Services/Office
of Intellectual Disabilities, standards for the health, safety, and welfare of the individuals supported by direct care employees in the
home. Reports to the Residential Manager.
Requirements
• Ensures the Organization’s vision and mission statement and the Department’s goal and objectives are incorporated in the
daily operation of the homes.
• Ensures compliance with and implementation of the Department’s Policies and Procedures relative to Community Homes.
Assembles, maintains, and monitors all in-house and individual records. Assists with and ensures the upkeep and
maintenance of the home.
• Works all assigned schedules, including but not limited to arriving and departing on time, requesting time off in advance, and
notifying supervisor of changes to the assigned work schedule, along with serving as an On-Call supervisor per schedule.
• Completes and maintains all required State mandated training requirements annually.
• Participates in various committees or workgroups as approved.
• Attends meetings and training sessions as required.
• Performs other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities,
duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at
any time with or without notice.
• Valid and current PA driver’s license, proof of current vehicle registration and insurance.
Staffing Responsibilities
• Provides leadership and oversight for the day-to-day operations of assigned home(s) to deliver high quality care and home
settings.
• Trains new Direct Support staff members, ensuring effective on-boarding and successful transition from the classroom to in-
home on-the-job training.
• Communicates individually on a regular basis to clarify job responsibilities, program purpose, philosophy, and goals.
• Provides guidance, direction, support, and ongoing training, development, and constructive feedback.
• Ensures staff adhere to the appropriate procedures and that the appropriate people, both professionals and family, have
been notified in the event of a reportable incident.
• Responsible for scheduling and ensuring that all shifts are covered.
• As necessary, assigns work and arranges work schedules for employees.
• Schedules and attends team meetings and monitoring visits at the homes.
• Acts as a Practicum Observer per the Medication Administration requirements.
Daily Programming
• Oversees the operations of Residential homes to ensure cleanliness and safety.
• Ensures that the homes are clean, safe, secure, and maintained in accordance with acceptable company standards and the
Policy and Procedure manual, and State regulations by conducting weekly site inspections for assigned residential homes.
• Oversees the maintenance of residential home vehicles.
• Oversees and monitors individual finances and documentation of spending.
• Supports the achievement of individuals’ personal outcomes.
• Ensures timely completion and submission of monthly fire drills, weekly house inspections, and monthly house meetings.
• Ensures timely completion and submission of weekly grocery shopping.
• Schedules and attends individuals’ medical appointments ensuring compliance with Chapter 6400 & 6100 regulations and
the Department of Human Services’ standards.
• Ensures that prescriptions are refilled and delivered in a timely manner.
• Ensures individuals’ rights are protected.
• Treats individuals with dignity and respect.
Communication

8 | P a g e
• Communicates effectively (face-to-face, verbal, written, digital) and informs the Program Specialist and Residential Manager
of any health, safety, and welfare issues.
• Ensures effective communication with the individuals supported, families, and other people involved in the provision of
supports for the individuals.
• Communicates with Residential Manager when items related to individuals’ personal needs and personal space need to be
purchased.
• Represents KZL Agency in a professional manner to families, support coordinators, State officials, and community partners
when required.
• Maintains individual confidentiality.
Documentation
• Ensures that all documentation is completed accurately and in a timely manner such as, but not limited to, all program data,
including but not limited to: ISP data, behavioral plan data, individual funds requests, attendance.
• Responsible for securing and managing individual cash-on-hand funds and maintaining accurate individual financial records.
• Documents individuals’ health (sugar levels, insulin intake).
• Ensures that all documentation is completed accurately and in a timely manner.
• Ensures Medication Administration Record (MAR) entries are completed daily.
• Ensures that appointment outcomes and documentation are communicated to appropriate parties (ex. Medication changes,
changes in health status, special orders, follow-up appointments, etc.)
• Responsible for ensuring the documentation of medication administration and submitting medication errors through HCSIS.
• Reviews, acknowledges, and completes communication documentation including but not limited to T-logs, S-comms before,
during, and at the end of every shift.
• Responsible for tracking staff infractions to address basic performance issues with corrective action; completes performance
evaluations; and establishes goals and development plans.
• Approves timesheets for payroll.
On-Call Responsibilities
• Answers phone calls and texts from staff during scheduled on-call shifts.
• Monitors individuals’ health and safety.
• Supervises residential staff.
• Administers medication if staff is not medication certified.
• Maintains all scheduling of staff during non-business hours and responds to situations where scheduling conflicts,
emergencies, and/or “call-offs” arise, also coordinates last-minute home visits.
• Works to fill in schedule gaps or call-offs.
• Communicates with the Residential Manager to understand ongoing care needs.
Teamwork
• Treats all individuals and coworkers with dignity, respect, and fairness
• Works as a team to ensure all job responsibilities are complete
• Provides support to other team members when individuals are having behavioral issues8 | P a g e
• Communicates effectively (face-to-face, verbal, written, digital) and informs the Program Specialist and Residential Manager
of any health, safety, and welfare issues.
• Ensures effective communication with the individuals supported, families, and other people involved in the provision of
supports for the individuals.
• Communicates with Residential Manager when items related to individuals’ personal needs and personal space need to be
purchased.
• Represents KZL Agency in a professional manner to families, support coordinators, State officials, and community partners
when required.
• Maintains individual confidentiality.
Documentation
• Ensures that all documentation is completed accurately and in a timely manner such as, but not limited to, all program data,
including but not limited to: ISP data, behavioral plan data, individual funds requests, attendance.
• Responsible for securing and managing individual cash-on-hand funds and maintaining accurate individual financial records.
• Documents individuals’ health (sugar levels, insulin intake).
• Ensures that all documentation is completed accurately and in a timely manner.
• Ensures Medication Administration Record (MAR) entries are completed daily.
• Ensures that appointment outcomes and documentation are communicated to appropriate parties (ex. Medication changes,
changes in health status, special orders, follow-up appointments, etc.)
• Responsible for ensuring the documentation of medication administration and submitting medication errors through HCSIS.
• Reviews, acknowledges, and completes communication documentation including but not limited to T-logs, S-comms before,
during, and at the end of every shift.
• Responsible for tracking staff infractions to address basic performance issues with corrective action; completes performance
evaluations; and establishes goals and development plans.
• Approves timesheets for payroll.
On-Call Responsibilities
• Answers phone calls and texts from staff during scheduled on-call shifts.
• Monitors individuals’ health and safety.
• Supervises residential staff.
• Administers medication if staff is not medication certified.
• Maintains all scheduling of staff during non-business hours and responds to situations where scheduling conflicts,
emergencies, and/or “call-offs” arise, also coordinates last-minute home visits.
• Works to fill in schedule gaps or call-offs.
• Communicates with the Residential Manager to understand ongoing care needs.
Teamwork
• Treats all individuals and coworkers with dignity, respect, and fairness
• Works as a team to ensure all job responsibilities are complete
• Provides support to other team members when individuals are having behavioral issues

Provides direct care assistance and training to people with developmental disabilities who live in residential settings, based on each person's
skills, preferences, needs, choices, and values. Provides opportunities for individuals to be as independent as possible, to develop
relationships with others, and to be involved in their community.
Staff Requirements
1. Works all assigned schedules, including but not limited to: arriving and departing on time, requesting time off in advance, and
notifying supervisor or changes to assigned work schedule, possibly being mandated to work an extra shift.
2. Clocks in and out before and after every shift and submits.
3. Completes and maintains all required state mandated training requirements within 30 days of employment, and annually thereafter.
4. Attends meetings and training sessions as required.
5. Valid and current PA Driver’s License
6. Proof of current vehicle insurance
7. Proof of vehicle registration
Daily Programming
1. Provides transportation to and from activities.
2. Assists in the implementation of individual plans for individuals and behavioral plan goals.
3. Assists individuals in the pursuit of recreational, social, and community activities based on their preferences and individual plans.
4. Assists and encourages individuals in the establishment of social networks.
5. Promotes participation and involvement in community outings.
6. Ensures individuals’ rights are protected.
7. Treats individuals with dignity and respect.
Activities of Daily Living
1. Administers medications to individuals as assigned.
2. Ensures individuals are dressed neatly and appropriately and are always groomed.
3. Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating.
4. Prepares nutritional meals based on individual needs and preferences.
5. Encourages individuals to assist in the preparation of meals and snacks as appropriate to their individual plan and behavior plan.
6. Keeps residence-both interior and exterior-and resident personal space clean, organized, and tidy and encourage them to
participation in home upkeep as appropriate according to their individual plans.
7. Teaches individuals daily skills such as household chores, laundry, cleaning, and washing dishes, as appropriate according to their
individual plan.
Communication
1. Observes individuals for evidence of injury or bruises and evaluates for changes in emotional and physical status. Reports and noted
problems to the Residential Manager immediately and completes a written incident report form.
2. Reports all medical related incidents to the House Manager.
3. Represents KZL Agency in a professional manner to families, service coordinators, state officials, and community partners when
required.
4. Maintains individual confidentiality.
5. Communicates with Residential Manager when items related to individuals’ personal needs and personal space need to be
purchased.
Teamwork
1. Treats all individuals and coworkers with dignity, respect, and fairness.
2. Work as a team to ensure all job responsibilities are complete.
3. Provides support to other team members when individuals are having behavioral issues.
Documentation
1. Documents all program data, including but not limited to: ISP data, behavior plan data, individual funds requests, attendance.
2. Documents individuals’ health (sugar levels, insulin intake).
3. Ensures that all documentation is completed accurately and in a timely manner.
4. Ensures Medication Administration Record (MAR) entries are completed daily.
5. Reviews, acknowledges, and completes communication documentation including but not limited to T-logs, S-comms before, during,
and the end of every shift.