Hi, I’m
KORIAN DUVALL
Henrico,VA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
18
years of professional experience
1
Certification
Work History
James River Petroleum
Regional Account Manager
07.2023 - 04.2024
Job overview
- Developed and maintained strong relationships with key accounts, understanding their business needs and providing tailored solutions to meet their requirements.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
American Freight Cartel
Director of Operations and Sales
01.2022 - 07.2023
Job overview
- Successfully assembled and managed an organized transportation company headquartered in Henrico, Virginia.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Morton
National Account Manager
01.2021 - 01.2022
Job overview
- Actively seek out and follow up on new account opportunities by following up on business leads from internal and external source.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Negotiated contracts for favorable terms, resulting in increased profitability and client satisfaction.
- Trained other members of the sales team on best practices for managing national accounts effectively.
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Total Quality Logistics
Logistics Account Executive SGL
01.2020 - 01.2021
Job overview
- Provided companies throughout North America with solutions for their freight and logistics budget no matter the size of their business.
- Streamlined operations by implementing efficient logistics strategies and processes.
- Reduced transportation costs through effective route planning and carrier selection.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Supervised a team of logistics coordinators, providing guidance on daily tasks and fostering professional development.
- Prospected new sales leads from directories, referrals and partners.
CMA's Colonial Honda
Finance Business Manager
01.2018 - 01.2020
Job overview
- Training and providing the sales professionals with information on finance and lease programs.
- Increased financial efficiency by streamlining budget processes and implementing cost control measures.
- Improved cash flow management through proactive monitoring of receivables and payables.
- Negotiated favorable terms with vendors to reduce costs and improve payment flexibility.
- Ensured regulatory compliance with industry standards by staying up-to-date on changes in laws and regulations affecting the finance sector.
- Delivered accurate monthly financial statements to senior executives promptly for review and analysis purposes.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
CNAC
Consumer Finance Branch Manager
01.2014 - 01.2018
Job overview
- Organized staff of 5 by recruiting cultured professionals.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
Performance Food Group, PFG
CDL Class A Driver
04.2024 - Current
Job overview
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Maintained strict compliance with DOT operating and reporting guidelines for [Type] transportation.
- Boosted operational effectiveness by sharing valuable insights on route optimization strategies based on personal experiences as a driver in the field.
Wells Fargo
Credit Analyst
01.2013 - 01.2014
Job overview
- Receiving documentation for the loan process including: credit bureau reports, income tax returns, and asset verifications.
- Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
- Streamlined the loan approval process for faster results by implementing an efficient credit scoring system.
- Collaborated with cross-functional teams for comprehensive client assessments, supporting informed decisionmaking.
- Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
- Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
RadioShack
Senior General Manager
01.2007 - 01.2013
Job overview
- Coached sales professionals on product knowledge through in-store product training by establishing partnerships with vendor reps and using vendor training tools.
- Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
- Developed and executed successful business strategies, driving growth in revenue and market share.
- Mentored and developed high-performing teams through effective coaching, feedback, and performance management.
- Oversaw the successful execution of large-scale projects from inception through completion, ensuring timely delivery within budget constraints.
- Boosted employee morale through recognition programs that acknowledged outstanding contributions to company success.
- Planned and assigned workload by delegating tasks and directing team members.
- Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
Education
John Tyler Community College
Business Administration from Business Administration
01.2008
Skills
- Customer Service
- Lead prospecting
- Needs analysis
- Schedule Management
- Trend forecasting
- Data Analytics
- Territory Management
- Client Relationship Management
- Business Development
- Contract Negotiation
- Inside and Outside Sales
- Contact Management Systems
Websites
Certification
- Sales Training (Zurich Compliance Manager)
- Commercial Driver's License - CDL
- Commonwealth of VA DMV Property Carrier
- Notary Public
References
- Gary Wilkins - HR Admin CPA, (804) 386-8664
- Brian Nieves - Service Manager, (912) 656-7559
Timeline
CDL Class A Driver
Performance Food Group, PFG
04.2024 - Current
Regional Account Manager
James River Petroleum
07.2023 - 04.2024
Director of Operations and Sales
American Freight Cartel
01.2022 - 07.2023
National Account Manager
Morton
01.2021 - 01.2022
Logistics Account Executive SGL
Total Quality Logistics
01.2020 - 01.2021
Finance Business Manager
CMA's Colonial Honda
01.2018 - 01.2020
Consumer Finance Branch Manager
CNAC
01.2014 - 01.2018
Credit Analyst
Wells Fargo
01.2013 - 01.2014
Senior General Manager
RadioShack
01.2007 - 01.2013
John Tyler Community College
Business Administration from Business Administration
- Sales Training (Zurich Compliance Manager)
- Commercial Driver's License - CDL
- Commonwealth of VA DMV Property Carrier
- Notary Public
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