Korie Martin
Roseville,CA
Summary
Experienced healthcare professional with a strong background in patient logistics, access, and registration across emergency and urgent care settings. Skilled in high-volume placement coordination, hospital system implementation, and supporting clinical operations. Known for optimizing workflows, training staff, and maintaining efficiency under pressure.
Overview
13
13
years of professional experience
Work History
Patient Logistics Coordinator
Dignity Health
06.2019 - Current
- Works independently to facilitate the placement of patients as directed by the Patient Logistics Manager Patient Logistics RN and physician orders
- Facilitates the transfer of patients to the appropriate facility and unit
- Identifies potential problems and brings them to the attention of the Supervisor ANS and/or Leadership to prevent and/or resolve barriers to timely placement and/or transfer of patients throughout the acute care setting
- Documents activities clearly and accurately to promote effective communication with members of the care team including Transfer Center Hospital EDs Hospital Units Leadership and receiving facilities.
- Uses effective communication skills with colleagues customers physicians and care team members both internal and external to facilitate the timely placement of patients
- Performs duties in a self-directed manner with minimal supervision or direction
Team Store Account Manager
SwimOutlet.com
04.2012 - 06.2019
- Handled high volume of customer calls and emails, maintaining high satisfaction levels
- Managed and updated customer records, ensuring data accuracy
- Upsold services by identifying customer needs and offering solutions
- Assisted marketing campaigns with lists, data, and communication materials
- Trained new employees and provided ongoing support for team success
- Performed transactions and resolved complaints efficiently
Education
Associate’s Degree - Health Information Technology – Medical Billing/Coding
01.2015
High School Diploma - undefined
01.2006
Skills
- Outstanding Customer Service
- Maintain high level of incoming calls
- Maintain high level of outbound emails
- Retrieve information quickly and efficiently
- Solid team player
- Great positive attitude
Timeline
Patient Logistics Coordinator
Dignity Health
06.2019 - Current
Team Store Account Manager
SwimOutlet.com
04.2012 - 06.2019
High School Diploma - undefined
Associate’s Degree - Health Information Technology – Medical Billing/Coding
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