Korielle Trammell
San Antonio,Texas
Summary
Business Management graduate with 1.5 years of HR experience, specializing in DOT compliance. Skilled in regulatory adherence, recruitment, record management, and improving HR functions. Strong communicator focused on enhancing workplace efficiency and compliance.
Overview
2
2
years of professional experience
Work History
HR Generalist
Keiran Investments LLC
San Antonio, TX
03.2023 - Current
- Streamline onboarding process, ensuring accurate and efficient entry of data for 2-3 new hires weekly into the HR system
- Improve employee record management by updating employment statuses within 24-48 hours, reducing administrative errors by 30%
- Ensure compliance and smooth transitions by thoroughly reviewing new hire paperwork for 100% accuracy and completeness
- Play a key role in refining HR policies, contributing to a 25% increase in process efficiency and the establishment of 5 standardized procedures within the HR framework.
Apple Support Advisor
Apple, Inc
Cupertino, CA
05.2022 - 04.2023
- Maintained a 90% customer satisfaction rating by providing personalized support and resolving issues efficiently
- Educated customers on product features and best practices, leading to a 20% increase in customer engagement and usage of Apple services
- Conducted follow-up communications with customers to ensure satisfaction and reinforce brand loyalty, resulting in a 15% increase in repeat inquiries.
Education
Bachelor of Business Administration - Business Management/HR
The University of Texas At San Antonio
12.2023
Skills
- MS Office
- Adaptability
- Cross-Functional Teamwork
- Problem-Solving
- Project Management
- Audit Preparation
- Analytical Skills
- Employee Integration
- Conflict Resolution
Accomplishments
- SHRM at UTSA | Secretary (Spring 2023- Fall 2023)
- National Association of Black Accountants - Business Professionals | CFO (Fall 2023)
- Tau Sigma National Honor Society | President (Fall 2022- Fall 2023)
- Alpha Phi Sigma Alumnae chapter of Sigma Gamma Rho Sorority, Inc.| Undergraduate Advising Committee (Present)
Projects
- Najim WIIFM Program Participant: Lead a student group project during an immersive trip to Argentina, working with Investment Company BYX. Responsible for running in-depth investment analyses on Chaindots for investment potential; Applied key financial metrics and market trends to assess growth potential; Gained insights into global investment strategies.
- Najim Strategist Student Project: Collaborated with Community First to design a scalable solution for regularly updating provider contact information within a network of over 8,500 providers. Conducted a root cause analysis of outdated contact data and high turnover in administrative offices; Presented actionable recommendations to Community First leadership aimed at optimizing the provider network for better accessibility and service to members.
Timeline
HR Generalist
Keiran Investments LLC
03.2023 - Current
Apple Support Advisor
Apple, Inc
05.2022 - 04.2023
Bachelor of Business Administration - Business Management/HR
The University of Texas At San Antonio
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