Korinne Gormley
Estacada
Summary
Dynamic Store Leader with extensive experience at Fred Meyer, excelling in team management and store operations. Proven track record in enhancing productivity and customer satisfaction through effective training and strategic inventory management. Skilled in promotions planning and fostering a collaborative work environment, driving significant improvements in operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Leader
Fred Meyer
08.2024 - Current
- Supervised daily store operations to ensure compliance with company standards and policies.
- Trained and mentored new team members on customer service best practices and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Facilitated team meetings to communicate goals, updates, and performance expectations effectively.
- Monitored sales performance metrics to identify trends and inform merchandising strategies.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
Store Leader
Fred Meyer
11.2022 - 08.2024
- Collaborated with department managers to enhance product displays and improve customer engagement.
- Assisted in scheduling staff shifts to ensure adequate coverage during peak hours and events.
- Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
Store Leader
Fred Meyer
06.2019 - 11.2022
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
Lead Asst. Store Manager
Fred Meyer
04.2017 - 06.2019
- Managed scheduling and staffing for optimal team performance and coverage.
- Developed training programs to enhance staff competencies and service delivery.
- Streamlined inventory management processes to improve accuracy and reduce discrepancies.
- Coordinated daily operations, ensuring compliance with company standards and policies.
Deli/Bakery Project Specialist
Fred Meyer
10.2015 - 04.2017
- Coordinated project timelines and deliverables across multiple departments.
- Implemented process improvements to enhance operational efficiency and reduce delays.
- Led cross-functional teams in executing strategic initiatives aligned with company goals.
- Developed and maintained project documentation, ensuring accuracy and compliance with standards.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Championed best practices in project management across the organization through training sessions, workshops, or other knowledge-sharing initiatives.
Deli/Bakery Coordinator
Fred Meyer
10.2014 - 10.2015
- Coordinated cross-departmental communication to streamline project workflows and enhance operational efficiency.
- Developed and implemented training programs for new staff, improving onboarding processes and team integration.
- Managed inventory levels using advanced tracking systems, reducing stock discrepancies and optimizing supply chain operations.
- Assisted in the execution of promotional strategies, contributing to increased customer engagement and sales growth.
- Fostered collaborative relationships with vendors to negotiate favorable terms and ensure timely product availability.
Food Manager
Fred Meyer
02.2013 - 10.2014
- Oversaw daily food operations, ensuring compliance with health and safety regulations.
- Developed staff training programs to enhance team performance and service quality.
- Implemented inventory management systems to optimize food stock levels and reduce waste.
Education
Retail Management Certificate -
Umpqua Community College
UmpquaToday's Manager Tomorrow's Leader Conference - Leadership Program
Portland State University
03-2017
Skills
- Store safety
- Store operations
- Team management
- Promotions planning
Accomplishments
Nominated as a Top Women in Grocer 2024 for excelling at the Store Leader role within the Grocery industry.
Certification
- Retail Management Certificate, Fred Meyer - 2019
Timeline
Store Leader
Fred Meyer
08.2024 - Current
Store Leader
Fred Meyer
11.2022 - 08.2024
Store Leader
Fred Meyer
06.2019 - 11.2022
Lead Asst. Store Manager
Fred Meyer
04.2017 - 06.2019
Deli/Bakery Project Specialist
Fred Meyer
10.2015 - 04.2017
Deli/Bakery Coordinator
Fred Meyer
10.2014 - 10.2015
Food Manager
Fred Meyer
02.2013 - 10.2014
Retail Management Certificate -
Umpqua Community College
Today's Manager Tomorrow's Leader Conference - Leadership Program
Portland State University