Korley Ward
Summary
Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.
Overview
23
23
years of professional experience
Work History
Corporate Investigator
Integritis
Irving, TX
11.2022 - Current
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Reviewed existing policies and recommended improvements related to fraud prevention, detection, and response strategies.
- Carefully documented statements, observations, and evidentiary materials.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Collaborated with law enforcement agencies for successful prosecution of criminal cases involving company assets or employees.
- Provided expert testimony in legal proceedings, contributing to favorable outcomes for the organization.
- Uncovered fraudulent activities by conducting thorough investigations and analyzing financial records.
- Collaborated with federal agencies on investigations.
- Uploaded evidence into case management system each day.
Adjunct Professor
Dallas College
Dallas, TX
09.2020 - Current
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
- Increased student retention by providing individualized support and tailored feedback on assignments.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Built strong rapport with students through class discussions and academic advisement.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Area Director
Camp Gladiator
Austin, TX
01.2017 - Current
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Implemented efficient inventory management systems that reduced waste while ensuring optimal product availability at all times.
- Assisted in recruiting, hiring and training of team members.
- Developed high-performing teams through strategic recruitment, training, and performance management efforts.
- Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Processed orders and issued documentation.
Medical Sales Representative
ZBD Medical
DeSoto, TX
01.2016 - 12.2018
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Educated new sales staff on store policies and customer support operations.
- Proactively managed client correspondence and recorded tracking and communications.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided exceptional customer service by addressing concerns promptly and offering tailored solutions, fostering customer loyalty.
- Demonstrated products and specific features at customer locations and special events.
Senior Investigator
Target
Dallas, TX
06.2001 - 03.2017
- Prepared work schedules and assigned cases to individual investigators.
- Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
- Implemented state-of-the-art technology solutions to improve investigative capabilities and efficiency.
- Established strong relationships with key community members for valuable information gathering purposes.
- Trained team members in investigative techniques and policies.
- Led training sessions for junior investigators on best practices in evidence collection, surveillance techniques, and interview strategies.
- Testified in court proceedings as an expert witness, providing credible testimony that influenced case outcomes.
- Documented findings and prepared detailed reports.
- Served as a liaison between our agency and external partners, fostering strong relationships for future collaboration.
- Interviewed and interrogated suspects.
- Collaborated with law enforcement agencies to facilitate joint investigations and share crucial information.
- Planned and supervised surveillance operations.
- Analyzed complex data sets to identify patterns and trends in criminal behavior, contributing to proactive crime prevention measures.
- Participated in ongoing professional development opportunities related to the field of investigation keeping up-to-date on current trends and techniques.
Education
Associate of Arts -
Blinn College
Brenham, TXBachelor of Science - Political Science
University of Central Missouri
Warrensburg, MOMaster of Science - Criminal Justice Administration
University of Central Missouri
Warrensburg, MOSkills
- Surveillance equipment
- Report Preparation
- Investigation Management
- Investigative Interviewing
- Crime Prevention
- Detailed report writing
- People Management
- Performance Improvements
- Team Management
Timeline
Corporate Investigator
Integritis
11.2022 - Current
Adjunct Professor
Dallas College
09.2020 - Current
Area Director
Camp Gladiator
01.2017 - Current
Medical Sales Representative
ZBD Medical
01.2016 - 12.2018
Senior Investigator
Target
06.2001 - 03.2017
Associate of Arts -
Blinn College
Bachelor of Science - Political Science
University of Central Missouri
Master of Science - Criminal Justice Administration
University of Central Missouri