Experienced Research Professional with expertise in enhancing participant recruitment and data quality in clinical research studies. Proven leadership in managing cross-functional teams and driving successful outcomes through strategic collaboration. Skilled in SQL, project management, and biostatistics, with a commitment to improving research integrity and stakeholder engagement.
Overview
17
17
years of professional experience
Work History
Research Professional
University of Minnesota School of Medicine
Minneapolis, MN
07.2024 - Current
Lead Clinical Research Coordinator for CARES, a Childhood Cancer Registry for Etiology and Survivorship pilot study and BATS, Breakpoint Agnostic Translocation Screening studies.
Refined pilot study protocol by clarifying study goals and expanding participant involvement.
Increased participation by 35% through enhancement of recruitment and informed consent documents.
Cultivates partnerships with health systems and networks to increase engagement and expand participant recruitment across the state and nation.
Collaborates with stakeholders to maximize the security, accuracy and efficiency of data sharing.
Builds and project manages multiple REDCap interfaces.
Ensures participation burden is minimized, and participant satisfaction is maximized through collaborating with participants and advocacy networks to improve the recruitment process.
HIPAA and CITI certified.
Data Quality Supervisor
MN Community Measurement
Roseville, MN
05.2023 - 07.2024
Supervises statewide PIPE implementation plan, overseeing the training and certification of over 300 clinics in electronic health record usage and abstraction to successfully submit accurate data to the new data software PIPE.
Manages data submissions for the PIPE portal, utilizing technical skills in SQL, data analytics, and project management to enhance accuracy levels.
Utilizes leadership skills to hire and manage and develop individual career development pathways for 3 new team members.
Implemented a structured training program for internal staff and medical groups that incorporates best practices in data quality management, leading to an increase in staff productivity.
Developed and executes a comprehensive data integrity program, enhancing data validation processes that led to a 20% improvement in data quality metrics across the organization.
Leads quarterly multi-stake holder project evaluations to promote quality improvement initiatives, maximizing efficiency across the organization.
Collaborates with MNCM teammates to achieve Data Aggregator Validation designation from NCQA, ensuring trust in clinical data streams.
Coordinates with health plans to receive and match over 3 million insurance claims for patients enrolled in MNCARES, a PCORI research study, ensuring data accuracy rate through thorough data verification processes.
Reviewed and updated MNCM value sets for standard clinical codes including ICD-10, CPT, HCPCS, RXNorm, and NDC by cross-referencing with coding books, ensuring accuracy and compliance.
Senior Data Quality Specialist (Team Lead)
MN Community Measurement
Minneapolis
09.2021 - 05.2023
Led the Data Integrity and Use Committee and developed a comprehensive data governance framework, improving data accuracy, efficiency, and reducing data processing errors.
Created and executed a comprehensive PIPE validation and statewide implementation plan, incorporating 5 validation checkpoints, technical assistance, and rigorous data testing process.
Onboarded 40+ medical groups onto PIPE platform, ensuring seamless integration and data accuracy.
Developed strong leadership skills to conduct thorough training sessions for new MNCM support staff, resulting in successful onboarding of 3 new Project Coordinators.
Oversaw technical support and troubleshooting for data submission processes, ensuring seamless operations and resolving inquiries promptly.
Collaborated with Minnesota Department of Health and Health Partners Institute to collect and validate data for MNCARES.
Data Quality Specialist
MN Community Measurement
Minneapolis
05.2020 - 09.2021
Collaborated with Mayo Clinic to drive the development and pilot testing of PIPE software, enhancing data accuracy up to 20%, and improving data submission efficiency.
Created educational tools to support medical groups and health plans implement PIPE, resulting in over 30% enhancement in PIPE implementation efficiency.
Managed all technical support and customer service inquiries related to data submission, ensuring statewide mandated reported compliance and medical group satisfaction.
Conducted software testing on the PIPE platform, identifying and resolving 15+ functional issues, improving overall data quality.
Used advanced statistical methods to validate clinical survey, clinical quality data and health plan claims data, ensuring 90% accuracy.
Project Coordinator
MN Community Measurement
Minneapolis, MN
09.2017 - 05.2020
Validated clinical quality measure data by reviewing medical group source codes and value sets of standard clinical codes, conducting quality checks on submitted data, identifying groups for audit, conducting audits and ensuring over 90% accuracy and validity of data.
Implemented mail merge, macros, advanced Excel formulas, SAS, and biostatistical analysis of variance to streamline validation processes, achieving a 50% efficiency improvement.
Developed and oversaw a new Help Desk support site and MNCM Academy, an educational website, which decreased technical assistance questions.
Assisted with publishing the MNCM Health Care Quality Report, Health Equity Report, and other public reports.
Intern
Camp Fire Minnesota
St. Louis Park, MN
05.2016 - 07.2016
Completed 150 hours of field experience during 12-week internship for master’s in public health-Epidemiology.
Analyzed over 100 SurveyMonkey responses weekly, identifying areas for improvement and boosting camper satisfaction by 15%.
Assessed effectiveness of public health education programs through analysis of camper education outcome goals.
Streamlined data entry processes with Excel macros, automating repetitive tasks and saving 20 hours weekly.
Clinical Records Specialist & Nurse Assistant
Jackson General Hospital
Jackson, TN
11.2013 - 07.2015
Maintained hospital in-patient records for over 100 patients, closing out up to 20 per shift.
Ordered up to 25 tests, supplies, and meals per shift to ensure timely patient care.
Scheduled follow-up appointments for discharged patients to support ongoing treatment.
Obtained and documented patient vitals, including blood pressure and temperature readings.
Assisted patients with feeding, bathing, walking, and other daily living activities.
Certified Nurse Assistant
St. Vincent Medical Center
Los Angeles
06.2012 - 10.2013
Delivered patient care in Telemetry and Direct Observation Units.
Documented over 15 patients' vital signs every four hours or as needed.
Assisted patients with feeding, bathing, and daily living activities.
Monitored telemetry systems to ensure continuous, accurate patient surveillance with 100% compliance.
Hospital Laboratory Technician
UCLA Immunogenetics Center
Los Angeles, CA
05.2008 - 02.2012
Isolated lymphocytes from blood and tissue specimens for crossmatching lab tests.
Maintained optimal inventory levels of lab supplies to support uninterrupted operations.
Managed patient transplant registry database, ensuring availability of over 1,000 serum samples.
Coordinated transportation of 30+ patient serum samples monthly with National Institute of Transplantation.
Ordered and resulted patient lab tests efficiently in Meditech.
Trained and supervised up to 3 student workers per shift.
Conducted over 15 complex laboratory tests per shift with a 99.8% accuracy rate.
Analyzed over 500 samples weekly using advanced molecular techniques while maintaining accuracy.
Emerging Leaders of Color (ELOC) Business Program Student at University of Minnesota - Carlson School of ManagementEmerging Leaders of Color (ELOC) Business Program Student at University of Minnesota - Carlson School of Management
Communications and Operations Associate at University of Minnesota Medical SchoolCommunications and Operations Associate at University of Minnesota Medical School
Director of Operations/Department Administrator at University of Minnesota – School of Social WorkDirector of Operations/Department Administrator at University of Minnesota – School of Social Work