Kornkanok (Pang) Khontong
Tustin,CA
Summary
Dynamic and bilingual professional with extensive experience in customer service and food safety, demonstrated across roles at Siam Station Thai Street Food and other establishments. Excelled in team collaboration and customer satisfaction, significantly enhancing dining experiences. Proficient in food preparation and adept at resolving customer complaints, showcasing a blend of hard and soft skills vital for high-paced environments.
Overview
10
10
years of professional experience
Work History
Server
Chiang Rai Restaurant
Tustin, CA
03.2025 - Current
- Resolved customer complaints promptly to enhance dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Delivered exceptional customer service in high-pressure dining environments.
Server/Restaurant Server
Siam station Thai Street food
Irvine, CA
07.2022 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server/Restaurant Server
Little Buddha Thai Kitchen
Mira Loma, CA
04.2016 - Current
- Trained new employees on restaurant procedures and plating techniques.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted customers, answered questions and recommended specials to increase profits.
Dental Assistant
Preservation Dentistry
Irvine, CA
01.2022 - 12.2024
- Kept track of treatment information in patient records.
- Prepared bills and completed insurance forms using system software.
Education
Associate of Science -
Norco College
Norco, CAHigh School Diploma -
Temescal Canyon High School
Lake Elsinore, CA06-2009
Skills
- Positive and professional
- Customer service
- Team collaboration
- Food safety
- Customer satisfaction
- Organization
- Food preparation knowledge
- Bilingual (Thai, English)
- Customer complain resolution
Education and Training
other
Timeline
Server
Chiang Rai Restaurant
03.2025 - Current
Server/Restaurant Server
Siam station Thai Street food
07.2022 - Current
Dental Assistant
Preservation Dentistry
01.2022 - 12.2024
Server/Restaurant Server
Little Buddha Thai Kitchen
04.2016 - Current
High School Diploma -
Temescal Canyon High School
Associate of Science -
Norco College